Sales Operations Partner

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Tokyo
In-Office
Cloud • Information Technology • Security • Software
The Role

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

職務内容

Sales Operation PartnerはAPCJのセールスオペレーションチームに所属し、日本のカントリーマネージャーや営業部長と連携して、営業チームの活動をオペレーションの側面からサポートします。売上予測や報告書作成、販売実績管理、データ分析、販売プロセス、見積作成から納品までの運用サポート、プロジェクト管理、その他の戦略的な取り組みを実行します。

  • 営業リーダーと連携して、パフォーマンスの高い営業組織を管理する
  • 売上予測とパイプライン管理、営業プロセスの円滑化、営業ポリシーを遵守し、問題の特定、是正措置の推奨/実行、パフォーマンス結果を行う
  • 正確で効果的な報告書、パフォーマンス監視、データのメンテナンス、生産性指標管理、データ分析、など多岐にわたるセールスオペレーションの活動を行う
  • 営業計画と販売プロセスを管理し、各営業の担当範囲とコミッション設定を確認する
  • 売上増加と会社の収益性及び効率を向上させる戦略的イニシアチブのを遂行する
  • 営業プロセスの戦術的要素の改善を図り、ベストプラクティスを開発し、効率化を目指す: 営業モデル/プロセス/方法論、コンピテンシー、生産性の指標、営業ノルマ計画、テリトリーのデザイン、リード管理、部門間コミュニケーションなど
  • 財務、法務、会計など社内外の各関係者と緊密に連携して作業する

応募要件

  • 学士号または同等の学位、または実務経験
  • 最低3-5年以上のセールスオペレーションの経験
  • 流暢な日本語とビジネスレベルの英語力
  • Salesforce.com、Clariなどのシステム利用経験、ダッシュボードやレポート作成経験
  • Tableau/SQLまたは同様の経験尚可
  • 優れた問題解決能力と分析力
  • カスタマーサービス精神、優れたコミュニケーションスキル、緻密さと正確さの徹底
  • オーナーシップを持ち、最小限の管理監督で優先事項を順守する能力

F5の取り組み

  • キャリア開発の機会   
  • 褒章プログラム 
  • 競争力のある給与体系やベネフィット 
  • 社会貢献
  • ダイバーシティ推進

Role Overview

We are looking for a unique individual who combines intellect, passion, and relevant professional experience with a proven track record of success to support our Sales organization in Japan.  This position reports directly to the APCJ Director of Sales Operations and works in close alignment with the Regional Sales Director of Japan.  As a Sales Operations Partner, you will play a key role in supporting, scaling and addressing the needs of the Japan sales team. Your responsibilities will include, (but are not limited to): sales forecasting and reporting, sales performance management, data analysis, sales processes and quote-to cash operational support, project management, and other strategic or ad hoc initiatives.

What You’ll Do

  • Work closely with regional Sales Leader in managing a high-performance sales organization
  • Lead Sales forecasting and pipeline cadence for the region. Ensure day-to-day pipeline discipline and management, sales process execution and adherence to sales policies, identify problems, recommend/ take corrective action and communicate performance results.
  • Ensure accurate effective sales reporting, performance monitoring, high quality SFDC data, Dashboards & Productivity Indicators, metric analysis, sales recognition, and sales operations support activities.
  • Manage planning and sales coverage process across all Sales functions and departments to ensure the sales territories and compensation are set up effectively
  • Launch, manage and complete the implementation of strategic initiatives that enable bookings growth and improve company profitability and efficiency
  • Plan and execute the tactical elements of Sales processes to develop best practices and continuously improve effectiveness: sales model/processes/methodologies, competencies, productivity metrics, quota planning, coverage model, territory design, lead generation management, departmental communications
  • Work closely and interlock with the extended internal or external cross functional teams (Finance, Legal, Credit Control, Revenue Accounting and Quote to Cash).
     

What You’ll Bring

  • Bachelor’s degree from accredited university preferred
  • Minimum 3-5 years’ experience in sales operations or business operations roles
  • Fluent in both Japanese and English
  • Strong Salesforce.com, Clari experience preferred and be able to create dashboards, reports.
  • Using Tableau/SQL or similar experience preferred.
  • Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy.
  • Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.
  • Strong problem solving and analytical skills
  • Demonstrated ability to drive process improvements, problem-solve, and produce results.

What you will get: 

  • Career growth and development opportunities   
  • Recognitions and Rewards 
  • Employee Assistance Program  
  • Competitive pay, c comprehensive benefits,, and cool perks 
  • Culture of Giving Back 
  • Dynamic Diversity & Inclusion
     

#LI-YO

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].

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The Company
HQ: Seattle, WA
5,847 Employees

What We Do

F5 application services ensure that applications are always secure and perform the way they should—in any environment and on any device.

F5 (NASDAQ: FFIV) powers applications from development through their entire life cycle, across any multi-cloud environment, so our customers – enterprise businesses, service providers, governments, and consumer brands—can deliver differentiated, high-performing, and secure digital experiences.

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