Sales Operations Manager

You show up every day ready to lead, drive results, and elevate your team.

Who We Are

We’ve proudly served the Dayton area since 1969 and have grown into Columbus, Cincinnati, and Northern Kentucky, by being intentional about who we bring onto our team, our customers feel the difference. At Logan Services, doing things the right way matters. We believe excellence comes from strong foundations, teamwork, and pride in what you do. We value integrity, continuous learning, and showing up for one another. People often come to Logan looking for a job and they stay because they find a fulfilling career and opportunities to excel.

Why Choose Logan Services?

• Competitive pay – excellence is recognized and rewarded.

• Benefits – Comprehensive benefits including medical, dental, and vision insurance; short- and long-term disability; voluntary life insurance; and 100% company-paid group term life and AD&D coverage.

• Work–Life Balance — Weekly PTO accrual starting at 56 hours per year, growing with tenure, plus 24 hours of sick time and predictable scheduling to support life outside of work.
• Traditional 401(k) with a 4% company match and a Roth contribution option.
• Bonus and profit-sharing opportunities tied to individual and company performance.
• Paid Training – build confidence, master customer conversations, and feel supported from day one.

Our PARTE Values

P – People First – We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do.

A – Agile – We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities.

R – Radical Ownership – We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution.

T – Teamwork – We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other.

E – Excellence – Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way.

As an HVAC Sales Operations Manager, you’ll lead, develop, and motivate the sales team to drive revenue growth while ensuring every customer receives a professional, solution-focused, and exceptional experience. This is not a maintenance leadership role. This is a growth and impact role. We are looking for someone who wants to build, develop people, challenge processes, and materially influence business results. Compensation is intentionally structured so that the bigger impact you make, the more financially successful you become.

• Recruit, train, coach, and develop HVAC comfort advisors and sales representatives to achieve individual and team performance goals

• Set clear sales targets, monitor KPIs, and hold the team accountable to results

• Ride along with sales team members to provide in-field coaching, feedback, and ongoing development

• Oversee the sales process from lead generation to close, ensuring consistent execution and a high standard of customer experience

• Collaborate with marketing, operations, and dispatch teams to align lead flow, installation capacity, and revenue goals

• Analyze sales reports and trends to identify opportunities for growth, improvement, and strategic planning

• Ensure all proposals, financing options, and system recommendations are accurate, ethical, and aligned with company standards

If you are a driven leader with a proven track record in HVAC or in-home sales, you’ll thrive as an HVAC Sales Operations Manager. The ideal candidate combines strong leadership skills with a deep understanding of the sales process and a passion for developing others.

You should have experience managing sales teams, analyzing performance metrics, and driving consistent revenue growth. Strong communication, coaching, and strategic thinking skills are essential. If you are competitive, results-oriented, and committed to building a high-performing sales culture, this role is a great fit. Learn more about us at logan-inc.com and apply through our career page.

Equal Opportunity Employer

Logan Services, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.