Sales Operations Manager

Be a key advisor to Senior APAC leadership to identify, analyse, design and execute sales operations enhancements, developments and initiatives; with the end goal of optimising and lifting sales performance efficiency.

• Oversees end to end sales operations across the APAC region to support revenue growth and operational excellence

• Drives forecasting, pipeline management, and sales performance reporting to enable data driven decision making

• Partners with regional sales leaders to optimise processes, tools, and go to market execution

• Manages CRM governance, data quality, and system adoption across multiple APAC markets

• Identifies operational bottlenecks and implements scalable solutions to improve sales productivity

• Coordinates annual planning, quota setting, and territory design for APAC sales teams

• Leads cross functional alignment with marketing, finance, customer success, and product teams

• Ensures compliance with regional policies, commercial frameworks, and operational standards

• Supports onboarding, training, and enablement initiatives tailored to APAC sales teams

• Monitors regional performance trends and provides insights to senior leadership

• A minimum of 4 years experience in a similar sales operations role, sales-oriented business analyst role or in a senior sales role with related responsibilities for sales analysis, sales initiatives and sales optimisation.

• Understanding of business and sales management strategies, client segmentation, sales processes and account development strategies.

• Strong analysis and project management skills; ability to extract and support implementation of actionable insights. Ability to work with the management team to turn data into actions and results.

• Solid communication skills and experience communicating across all levels of the organisation.

• Strong numeracy and analysis skills and expertise in use of relevant programs and tools within the D365 Stack (Excel, PowerBI, Dynamics 365, PowerPoint)

• Experience in market research, marketing data or media data businesses would be advantageous.

• Bachelors degree or above in relevant discipline

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process. Dynata is also an affirmative action employer and welcomes and encourages applications from people regardless of age, disability, race, sex, intersex status, gender identity, sexual orientation, and breastfeeding status.

• 5 weeks annual leave after completing 2 years' service

• Flexible working arrangements to suit your lifestyle needs

• Wellness perks such as flu vaccinations, counselling services, health advice etc.

• Career Development with global opportunities

• A culture of appreciation with chances to give and receive appreciation from peers all over the world

• Collaborative and supportive team environment with social events all year round

• Access to development courses and additional training from our internal L&D portal

• GIVE (Get Involved, Volunteer, Engage) day - a day of volunteering to give back to your local community in a cause of your choosing

• Education Assistance to enhance your professional and personal growth

• Central and convenient office location within walking distance to public transport

• Global Diversity and Inclusion initiative where we take strides each day to continue to invest in ensuring our panels and teams are diverse and key topics are discussed

• Being part of a globally recognised brand leader in Market Research, gaining access to insights, new technology, and information about the industry and our 6000+ clients