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Description:
The Manager, Sales Operations is a key strategic and operational partner to Sales and Revenue leadership. This role is responsible for driving efficiency, visibility, and performance across the sales organization by optimizing processes, systems, analytics, and cross-functional collaboration. The ideal candidate combines strong analytical acumen with a deep understanding of GTM execution and will play a critical role in scaling sales infrastructure.
Key Responsibilities:
- Own end-to-end sales operations processes, including pipeline management, forecasting, market insights, quota setting, and compensation tracking
- Partner with Sales Leadership to define KPIs, drive accountability, and support execution against revenue targets
- Collaborate cross functionally to ensure alignment across go-to-market strategy and operations
- Manage Salesforce (or similar CRM), ensuring data integrity, system adoption, and automation of key workflows
- Build dashboards and reporting tools to provide clear visibility into funnel health, sales performance, and rep productivity
- Identify bottlenecks in the sales process and implement scalable solutions to improve efficiency
- Provide actionable insights and support strategic planning with revenue analytics and market trend data
- Drive continuous improvement in sales enablement tools, training, onboarding, and operational resources
- Lead, coach, and develop a small team of sales operations analysts/coordinators.
- Set clear goals and performance expectations aligned with company revenue objectives.
- Provide regular feedback, mentorship, and career development planning.
- Foster a culture of accountability, collaboration, and innovation within the team.
- Partner with leadership to resource-plan and ensure team alignment with business priorities.
- Model effective leadership behaviors and champion company values
Requirements:
- 6+ years of experience in sales operations, revenue operations, or business operations (preferably in SaaS, marketplace, or cannabis/regulated industries).
- Strong data analytics skills with proficiency in Salesforce and BI tools (Tableau, PowerBI).
- Deep understanding of sales processes, revenue forecasting, and GTM strategy.
- Highly organized, detail-oriented, and capable of driving multiple priorities in a fast-paced environment.
- Deep analytical mindset with an ability to break down multi-dimensional business problems and communicate clear, data-supported recommendations.
- Strong communication and executive presentation skills, including the ability to create materials for C-suite or board-level audiences.
- Experience working in fast-paced or rapidly scaling organizations, with a track record of driving impact across cross-functional teams.
Qualys is an Equal Opportunity Employer, please see our EEO policy.
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What We Do
Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com
