Deal Desk Analyst

Reposted Yesterday
2 Locations
Remote or Hybrid
Junior
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
Jellyfish empowers Engineering leaders with insights to effectively align their work with business objectives.
The Role
The Sales Operations Analyst enhances sales efficiency by managing Salesforce, overseeing tech tools, and providing insightful analytics to drive strategic decisions.
Summary Generated by Built In

Join Jellyfish's Revenue Operations team as a Deal Desk Analyst, where you'll be the critical bridge between Sales, Finance, and Legal teams. You'll own the quote-to-cash process, ensuring deal accuracy while building scalable processes that support our growth. This role offers significant growth potential and exposure to senior leadership across the organization.

What You'll Do

  • Own the complete deal review process, partnering with Sales, Finance, and Legal to structure complex enterprise agreements

  • Serve as the subject-matter expert on deal workflows, pricing, and contract terms

  • Manage our quote-to-cash process, including system administration and optimization recommendations

  • Process and validate all deal provisioning and accounts receivable coordination

  • Build and maintain data accuracy across Salesforce and related systems

  • Create standard operating procedures and drive continuous process improvements

  • Handle inbound support requests from Sales teams regarding deal structure and pricing

  • Support reporting initiatives and basic Salesforce administration

  • Take ownership of manual processes and systematically automate them

What You'll Need

  • 0-3 years of experience in sales operations, finance, or deal desk roles

  • High attention to detail with proven ability to manage complex, multi-stakeholder processes

  • Proficiency in Salesforce and intermediate Excel skills (PivotTables, VLOOKUP, formulas)

  • Strong communication skills and collaborative approach with cross-functional teams

  • Problem-solving mindset with ability to work independently on ambiguous challenges

  • Experience with CPQ systems preferred

  • Bachelor's degree in Business, Finance, Economics, or related field

Why You'll Love This Role

  • High-visibility position with direct impact on revenue operations

  • Growth path into strategic revenue operations and analytics

  • Collaborative environment with senior leadership exposure

  • Opportunity to build processes from the ground up

A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must.

Occasional travel may be required.

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Let’s talk about us!
This is all about you, but you want to know a little about us. Jellyfish enables leaders to effectively build AI-integrated engineering teams, align engineering decisions with business initiatives and deliver the right software efficiently and on time. AI tools alone won’t transform your org—Jellyfish shows you what’s working, what’s not, and how to build high-performing teams that know how to use AI the right way.


#BI-Remote

Top Skills

Clay.Com
Google Sheets
Outreach
Salesforce
Tableau
Zapier

What the Team is Saying

Sydney Bufkin
Jevin Koleth
Daniel Boaitey
Ben Kotrc
Andrew Lau
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The Company
HQ: Boston, MA
220 Employees
Year Founded: 2017

What We Do

Jellyfish is the pioneer Engineering Management Platform that enables engineering leaders to align engineering work with strategic business objectives. By analyzing engineering signals and contextual business data, Jellyfish provides complete visibility into engineering organizations, the work they do, and how they operate. Companies like SessionM (A Mastercard Company), Medium, and Toast use Jellyfish to optimize the allocation of engineering resources to focus their teams on what matters most to the business.

Why Work With Us

Across the company, we’re excited to advance our mission, to build a product that customers love, and to help companies large and small accomplish their goals. We value a healthy work-life balance, career growth, and a friendly office culture.

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Jellyfish Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid policy allows employees to work however they work best. Whether that is at home or in-person at our Boston office, we encourage our employees to engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQBoston, MA
Our company is in a new beautiful office space overlooking Post Office Square and downtown Boston. We are surrounded by many cafes, restaurants, and shops. Plus, the office is easy to get to with multiple train stops close by, bike racks and parking underground.

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