Sales Operations Manager

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Barcelona, Cataluña
Hybrid
Artificial Intelligence • Greentech • HR Tech • Sales • Software • Travel • Hospitality
Perk: the intelligent platform powering real work.
The Role

About Us

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

Hear more about TravelPerk. 

The Role

The Sales Operations Manager will act as the Revenue Operations business partner to the Sales team, collaborating with regional sales leaders and other cross-functional stakeholders. You will be responsible for owning and continuously improving the sales process, ensuring a structured operating cadence, and providing actionable insights into pipeline health, win rates, and deal velocity.

As a trusted advisor, you will work closely with the Sales leadership team and the Deal Desk team to improve processes, optimize sales performance, and drive efficiencies across the organization. You will also be the primary owner of sales forecasting and provide data-driven recommendations to help the team achieve its revenue targets.

What You Will Do

  1. Sales Process Ownership & Optimization:
  • Own and continuously optimize the end-to-end sales process, ensuring alignment with company goals and effective use of sales tools and systems.
  • Collaborate with regional sales leaders to refine and improve sales methodologies (BANT, MEDDIC, SPICED), ensuring that they are scalable, repeatable, and adaptable to the needs of various sales teams.
  • Drive consistency in sales practices, ensuring that teams follow best practices and adhere to established processes from lead qualification through to deal closure.
  1. Sales Forecasting & Operating Cadence:
  • Own the sales forecasting process, ensuring timely, accurate, and actionable sales pipeline forecasts, with clear visibility into deal stages, forecast categories, win rates, and conversion metrics.
  • Own and manage the sales forecasting tool, ensuring data accuracy, seamless integration with CRM systems (e.g. Salesforce), and smooth adoption across sales teams.
  • Partner with sales leadership to define the operating cadence for weekly, monthly, and quarterly sales performance reviews, ensuring alignment with key performance indicators (KPIs).
  • Analyze pipeline trends, sales performance, and historical data to identify potential risks, provide insights, and recommend actions to improve forecast accuracy.
  1. Metrics & Reporting:
  • Develop and maintain key sales metrics related to pipeline health, win rates, deal velocity, and other critical sales performance indicators.
  • Create and present regular reports and dashboards to senior leadership, providing actionable insights into sales performance and recommending improvements.
  • Work with sales leaders to develop and track specific sales KPIs, ensuring that performance is measurable and aligned with overall business goals.
  1. Sales Process Improvement:
  • Identify inefficiencies and bottlenecks in the sales process and work with sales leadership to implement solutions that increase the efficiency and effectiveness of the sales team.
  • Partner with the Deal Desk team to streamline pricing, quoting, and contract approval processes, ensuring faster deal closures and reducing administrative overhead for sales teams.
  • Collaborate with sales enablement and training teams to ensure that the sales process is well-documented, well-understood, and continuously refined based on feedback from the field.
  1. Business Partnering with Regional Sales Leaders:
  • Act as a trusted business partner to regional sales leaders, providing them with data-driven insights, recommendations, and tools to improve sales performance within their respective regions.
  • Work closely with regional sales teams to ensure alignment on sales objectives, reporting, and execution.
  • Support regional leaders in pipeline management, deal tracking, and the identification of key sales opportunities.

What Will You Need

  • 5+ years of experience in sales operations, revenue operations, or related fields within a B2B SaaS environment.
  • Strong experience in sales forecasting, pipeline management, and driving improvements in sales processes and performance metrics.
  • Proven ability to act as a business partner to sales teams, collaborating with leadership to drive results.
  • Experience working with CRM platforms (e.g., Salesforce, HubSpot) and sales enablement tools (e.g., Outreach, SalesLoft, etc.).
  • Strong experience with sales metrics such as pipeline health, win rates, deal velocity, and conversion rates.
  • Experience partnering with a Deal Desk team to streamline quoting, pricing, and contract processes.
  • Familiarity with sales methodologies and frameworks (e.g., BANT, MEDDIC, SPICED) and the ability to adapt them to fit the business needs.
  • Experience with forecasting tools such as Salesforce, Clari, Gong, or similar platforms to drive forecast accuracy, improve pipeline visibility, and increase sales performance.
  • Experience using conversational intelligence tools like Gong to analyze sales calls, provide coaching insights, and optimize sales processes.
  • Strong analytical skills with the ability to transform complex data into actionable insights and recommendations.
  • Ability to build and maintain dashboards and reports in Salesforce, Excel, or other BI tools to track sales performance and KPIs.
  • Excellent problem-solving and process optimization skills, with the ability to identify inefficiencies and implement effective solutions.
  • Exceptional communication and collaboration skills, with the ability to engage and influence cross-functional teams and regional leaders.
  • Detail-oriented with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Comfortable working in a fast-paced, high-growth environment and managing competing priorities.

Our Benefits

  • 💰 Competitive compensation, including equity in the company;
  • 🌴 Generous vacation days so you can rest and recharge;
  • 💊 Health perks such as private healthcare or gym allowance, depending on location;
  • 🧩 "Flexible compensation plan" to help you diversify and increase the net salary;
  • 🥳 Unforgettable TravelPerk events, including travel to one of our hubs;
  • 💙 A mental health support tool for your well-being;
  • 📒 Exponential growth opportunities;
  • 🫶 VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice.
  • 🌎 "Work from anywhere" in the world allowance of 20 working days per year.

How we work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.

All official communication from TravelPerk comes from @travelperk.com email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to [email protected] and we’ll confirm whether it’s legitimate.

What the Team is Saying

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The Company
HQ: Boston, MA
1,800 Employees
Year Founded: 2015

What We Do

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent-tense team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

Visit www.perk.com to learn more.

Why Work With Us

At Perk, work is more than a job, it’s a chance to grow, innovate, and build meaningful connections. We foster a culture where development is prioritized, potential is unlocked, and every voice counts. Whether you’re looking to pivot your career, Perk is a place to thrive, make an impact, and be part of something extraordinary.

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Perk Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are an In Real Life first company and have a hybrid work structure with the expectation that team members are in office at least 3 days a week.

Typical time on-site: 3 days a week
HQGlobal Headquarters - Boston
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