Want to be a bswifter?
At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!
WHAT YOU’LL DO
As a Sales Operations Manager, you will play a critical role in supporting the growth and success of our Channel Partner business. You will collaborate with and support the Channel Partner sales team to enhance their efficiency and effectiveness by managing projects, streamlining processes, and creating scalable solutions. This role focuses on supporting both the acquisition of new channel partners and the optimization of existing partnerships, ensuring the sales team is equipped with the tools, resources, and infrastructure they need to succeed.
You’ll be a part of the Sales Operations team working with Marketing, and other cross-functional stakeholders to ensure alignment and consistency in processes, systems, and materials across all sales channels. Additionally, you’ll share responsibilities for our Salesforce CRM and other sales tools to ensure accurate reporting, effective pipeline management, and streamlined workflows.
DETAILED RESPONSIBILITIES
Sales Support & Enablement:
Coordinate the development and management of channel partner sales enablement materials, support marketing coordination, and assist with partner training initiatives to ensure the sales team has the resources needed to succeed.
Organize and maintain a library of accurate, up-to-date sales resources, including presentations, pricing guides, and proposal templates.
Process Optimization & Systems Management:
Own and lead initiatives to improve sales processes for the Channel Partner sales team, introducing automation and best practices to enhance efficiency.
Collaborate with other Sales Operations team members to ensure consistent support for both Channel Partner and Direct sales teams.
Share ownership of Salesforce CRM and other sales tools, ensuring accurate data, timely updates, and actionable reporting with an eye on the Channel Partner business.
RFP & Proposal Support:
Support the Channel Partner sales team in responding to RFPs and proposals by ensuring they have the tools, templates, and processes to craft compelling responses.
Collaborate with the RFP team to keep materials reflective of current product functionality and best practices.
Collaboration & Alignment:
Partner with Marketing to align on prospecting campaigns and co-branded initiatives for Channel Partners.
Serve as a liaison between the Channel Partner sales team and other departments, ensuring alignment on priorities and resources.
Data & Reporting:
Ensure accurate and timely channel partner data entry into Salesforce CRM to support pipeline reporting and analysis.
Develop and maintain dashboards and reports to provide actionable insights for the Channel Partner sales team.
Special Projects:
Lead cross-functional projects to support Channel Partner growth initiatives, including new partner onboarding and performance optimization programs.
Contribute to the design and execution of the won/loss analysis program to drive continuous improvement.
QUALIFICATIONS
Experience:
5-7 years of experience in Sales Operations or B2B sales support roles, with a focus on optimizing and improving sales processes.
Benefits administration industry experience
Familiarity with supporting long, complex, and strategic sales cycles.
Experience as a user of Salesforce CRM
Skills:
Strong analytical and organizational skills with an ability to manage multiple priorities.
Exceptional attention to detail and problem-solving capabilities.
Expertise in MS Office, especially Excel and PowerPoint.
Excellent communication and collaboration skills to work effectively across teams.
Attributes:
Strategic thinker with a tactical mindset to execute on initiatives.
Team-oriented with a willingness to step outside your role to meet demands and contribute to broader success.
Integrity, accountability, and a focus on delivering high-quality work.
EDUCATION
Bachelor's degree in Business, Operations Management, or a related field, or equivalent experience.
Why Join bswift?
At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.
Benefits of Working at bswift:
- Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
- Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
- Remote first, Office friendly environment! No time to commute? No problem!
- Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
- Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
- Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
- Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.
Specific benefit offerings vary by position and may be subject to change.
Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $80,000-$105,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.
bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.
We are committed to being an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you!
Top Skills
What We Do
bswift is a Chicago-based technology company that provides benefits administration for employers and exchanges nationwide. We pride ourselves on having a fun, friendly and smart staff that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for growth.
Why Work With Us
We offer the excitement and opportunity of a fast-growing company with the stability of an experienced management team, a blue-chip client base, and a proven track record of success. We're looking for motivated and goal-driven team members who possess the bswift values of higher standards, greater accountability and more fun.
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