Sales Operations Manager

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

As the Senior Manager of Sales Operations for the EMEAL region, based in London, you will be a key driver of customer retention and revenue growth across the organization. You will work with a team of professionals and collaborate closely with Sales, Finance, Strategy, and IT departments to optimize processes, enhance customer experiences, and strengthen client relationships. Your role will be pivotal in shaping our strategic approach and ensuring the long-term success of our business.

Your Impact

• Forecasting and Analytics
  • Lead the development and maintenance of accurate sales forecasts to support strategic decision-making
• Team Leadership and Performance Enhancement
  • Drive the productivity of the team to consistently meet and exceed performance targets - Utilize strong leadership and motivational skills to foster a high-performance culture and improve team effectiveness
• Policy Compliance and Process Management
  • Ensure adherence to policies and procedures through collaboration with relevant stakeholders - For example, ensure compensation policy, and company booking policy are strictly followed in the field
• Strategic Planning and Process Optimization
  • Own the annual planning process for EMEAL, work on setting the sales quota, territory design, headcount planning, and all related tasks
• Customer Support and Cross-Functional Collaboration
  • Resolve licensing and fulfilment issues efficiently while collaborating closely with Customer Success and Sales teams to proactively address customer needs and identify future opportunities

Qualifications

Your Experience

• 5+ years of experience in Sales Operations, Planning, and Finance or a similar role
• Proven ability to execute and drive results – demonstrates a relentless focus on achieving challenging goals and a strong commitment to following through on initiatives from start to finish
• Strong sense of ownership and accountability – takes full responsibility for organizational, team, and personal commitments, and holds others accountable for delivering results in line with assigned responsibilities
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across departments and regions
• Strategic mindset with a focus on long-term planning and a demonstrated ability to adapt to evolving business needs but still very hands on 
• Bachelor degree from an accredited university 
• Experience in the B2B software industry is a must

Additional Information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.