Sales Operations Administrator

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Medellín, Antioquia
In-Office
Artificial Intelligence • Marketing Tech • Software • Consulting
The Role

About Astound Digital

At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary

Job Purpose

As a Sales Operations Administrator Associate, you will provide essential support for all continuation opportunities from an administrative perspective. You will assist in drafting and coordinating contract preparations, supporting data updates, and managing various administrative tasks to ensure smooth sales operations.

In this role you will get to

  • Administrative Support:
    • Provide administrative support for all continuation opportunities.
    • Assist in the preparation and coordination of contracts, including Non-Disclosure Agreements (NDA), Master Service Agreements (MSA), and Statements of Work/Change Requests (SOW/CRs).
  • Data Management:
    • Support data updates in Salesforce CRM, Professional Services Automation (PSA) tools, and Google Drive.
  • Resource Management:
    • Submit draft resource requests in the PSA system.
    • Provide initial insights to the Resource Management Office (RMO).
  • Resource Pricing Models:
    • Assist in generating RPM’s.
    • Ensure Resource Management Governance.

Your skills and qualifications

  • High school diploma or equivalent; Bachelor’s degree preferred.
  • Experience in an administrative role, preferably in sales operations or a related field.
  • Basic knowledge of Salesforce CRM and Google Drive.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Attention to detail and accuracy in data entry and documentation.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

What we offer in return

  • Work with people around the globe
  • Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
  • Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
  • Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
  • Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

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The Company
HQ: New York, New York
1,042 Employees
Year Founded: 2000

What We Do

We are a boutique digital consultancy delivering end-to-end, frictionless, customer experiences by leveraging technology, data and AI, design and marketing for the world’s most innovative brands. Our proven expertise, adaptability, collaborative approach and trusted guidance give our clients the confidence to successfully navigate the ever-changing digital landscape.

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