Sales Operations Manager

Please note: Please note that visa sponsorship or relocation will not be offered for this position. 

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.  

We encourage applicants with accessibility needs to notify us if they have any accommodation needs during the application and/or interview process. Please visit www.haleon.com/accessibility to learn more about our commitment to accessibility. 

Are you an individual with an enterprise mindset, not fazed by ambiguity, and with a desire to remove barriers, drive simplification, and foster cross-functional connectivity? Are you looking for an exciting new opportunity to grow your career with a global leader in consumer healthcare? We are currently seeking a talented individual to join our team and contribute to our continued success in driving organizational agility and speed as a Sales Operations Manager. Our company is a leader in our industry, known for our innovative products and commitment to a sustainable future. If you're a driven and motivated individual who is passionate about making a difference, we want to hear from you! 

Job Purpose: 

As Sales Operations Manager you will be responsible for driving operational activities within the Sales organization, with other responsibilities also impacting the commercial organization. This individual will manage and oversee both process and continual improvements to ensure the broader team can work with speed and agility needed to deliver against the local business unit and Sales organization strategies and goals. 

Why Join Haleon? 

• Working in an inclusive, diverse, and collaborative culture; 

• Competitive compensation and bonus package; 

• Comprehensive and flexible benefits program for all permanent employees from day 1;  

• Comprehensive Defined Contribution retirement plan as part of your Total Rewards program from day 1 with employer matching; 

• Opportunity to participate in the Haleon Savings Plan, an additional retirement plan with employer matching;  

• Commitment to development and career progression for all associates; 

• Working in a hybrid environment in a modern office located in Mississauga; 

• Fitness centre in building, fitness subsidy for all employees, and bistro onsite. 

Key Responsibilities: 

This role will provide YOU with the opportunity to lead key activities to progress YOUR enterprise business understanding & acumen while implementing efficient Sales & related business operations via the delivery of processes that drive operational performance and high-quality output. 

The Sales Operations Manager is responsible for driving operational activities critical to the Sales organization, with other responsibilities also impacting the commercial organization. Nested within the Sales Strategy & Operations function, you will work closely with your Sales Strategy portfolio team, Display & Promotions Specialist, and other key partners to ensure business plans are executed and operations run smoothly. 

• Lead, develop and implement sales & sales adjacent operations processes that enhance key stakeholder experiences by identifying ways to streamline, simplify, and oversee existing processes such as Display Management (Roster & Forecast Change), Pricing, Product Discontinuations, shorted dated inventory management, while maintaining governance rigour and mitigating risk. 

• Collaborate with key cross-functional partners to seek feedback and maintain alignment on ways of working, roles & responsibilities to help guide operational excellence & inform needs to iterate processes. 

• Maintain a library of relevant process documentation, and rollout process improvements or new processes where opportunities have been identified.  

• Subject-matter expert for Sales and other Commercial requirements acting as a pivotal point of contact for key processes, ensuring that all information requirements are met by stakeholders. 

Basic Qualifications:  

We are looking for professionals with these required skills to achieve our goals: 

• Bachelor’s degree or equivalent with concentration in Business or similar discipline. 

• Minimum 5-7 years previous experience in a Commercial function including but not limited to Sales, Promotions, Trade Marketing, Marketing, Project Management, Supply Chain preferably in a CPG or Consumer Healthcare environment. 

• Excellent communication skills with a flair for storytelling. 

• Capable of motivating your stakeholders with strong interpersonal skills and the ability to build connections and networks cross functionally. 

• Ability to self-motivate, with the ability to work independently, as well as part of a team. 

• Excellent ability to partner with and influence senior enterprise stakeholders.  

• Comfortable leading through ambiguity, with solutions-oriented mindset with a keen eye for simplification. 

• Ability to aggressively prioritize core tasks with competing needs of the business in an evolving, fast-paced environment. 

• Curious, data-driven with strong attention to detail, and is obsessed with continuous improvement to guide change management, and enable expansion of team capacity. 

• Working knowledge of Canadian Retail environment and solid financial acumen. 

Preferred Qualifications:  

If you have the following characteristics, it would be a plus: 

• Experience with project management, change management or process management and improvement. 

#LI-HYBRID