Clinch is a fast-growing creative adtech company providing AI-driven Hyper-Personalized Dynamic Creative technology for Digital, Social, Mobile, Advanced-TV, and Digital-out-of-Home Advertising. We are seeking a highly motivated, detail-oriented Sales Operations Manager to join our dynamic team and contribute to our continued growth and success.
About The Role
As a Sales Operations Manager, you will help drive the efficiency and effectiveness of our sales organization. This is a pivotal role that supports sales planning, forecasting, reporting, CRM management, and day-to-to operations, while helping to streamline processes and improve the overall sales experience.
Responsibilities
- Supporting sales planning, forecasting, reporting, and pipeline management.
- Manage Clinch's CRM by providing reports, analytics, and maintaining accurate and up-to-date CRM records, sales documents, contracts, proposals, and customer information.
- Coordinate sales meetings, appointments, travel, demonstrations, and other client-related logistics.
- Support sales representatives throughout the sales cycle, including communication with prospects, clients, and cross-departmental teams.
- Establish regular cadence of bi-directional lead/pipeline reporting with key marketing team stakeholders as related to growth-oriented sales-marketing initiatives.
- Generate and process sales orders and ensure timely follow-up.
- Coordinate with internal teams to facilitate smooth execution of sales activities, reporting, and customer needs.
- Identify opportunities to improve sale processes, organization, and efficiency.
- Provide general administrative and operational support to the sales team.
- 2+ years of proven experience in sales operations or a related role within the ad tech industry.
- Excellent organizational and project management skills with the ability to multitask and meet deadlines.
- Experience with CRM (i.e., Pipedrive, Salesforce) and Project Management tools. Experience with marketing automation platforms (Hubspot) a plus.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Detail-oriented mindset and a passion for continuous improvement.
- Ability to adapt quickly in a fast-paced and evolving environment.
- Must be willing and able to work from our Manhattan office at least three days a week.
- Compensation commensurate with experience
- Unlimited PTO
- Medical, Dental, & Vision plans
- 401K with matching
- Stipend reimbursements (mobile phone service, wellness, and pet insurance)
- Flexible work schedule
- Employees receive a complimentary Grubhub+ Membership! Enjoy unlimited $0 delivery fees with Grubhub+ restaurants.
- Life @ Clinch: Team Happy Hours, Outings (virtual and in-person), great office culture + much more!
- Clinch has been certified as a “Greatest Place to Work” for 2021-2026!
- Various perks and discounts
70k-80k
Skills Required
- 2+ years of proven experience in sales operations or a related role within the ad tech industry
- Excellent organizational and project management skills
- Ability to multitask and meet deadlines
- Experience with CRM tools such as Pipedrive or Salesforce
- Experience with project management tools
- Strong communication and interpersonal skills
- Ability to collaborate effectively with cross-functional teams
- Detail-oriented mindset and passion for continuous improvement
- Ability to adapt quickly in a fast-paced and evolving environment
- Willingness and ability to work from the Manhattan office at least three days per week
- Experience with marketing automation platforms such as HubSpot
What We Do
Clinch leads the industry in developing platforms that help brands and agencies advertise better. The company’s AI-driven Personalization/DCO technology delivers custom-tailored ad experiences across all channels, driving best-in-class performance and ROI, while its Omnichannel Campaign Management Platform, Flight Control, enables agencies to manage the entire campaign lifecycle, from strategy through activation and measurement on a single platform that makes agencies massively more productive, efficient, and profitable with automated workflows that save time and money. Flight Control replaces all the point solutions that have become part of the planning, activation, optimization, and measurement of ad campaigns with a single, unified, media-agnostic, SaaS platform already integrated with your DSP and all other partners. Built with agencies for agencies, Flight Control eliminates complexity through campaign workflow automation and makes agencies more efficient and profitable. Flight Control includes: - Innovative Visual UI to enable transparent, end-to-end team collaboration - Workflow automation to eliminate errors and delays - Omnichannel Personalization/DCO to improve campaign performance - Smart Ad Serving that learn from its results across every channel - Powerful Consumer Engagement Intelligence that enriches first party data
