At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.
ABOUT USRedwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.
CORE VALUESOne Team. One Redwood
Make Your Own Weather
Obsess over Customer Success
Work the Problem
Be Curious
Own the Outcome
Respect Each Other
As a Sales Operations Analyst you will be responsible for partnering closely with Sales leadership to plan, develop, implement, and execute business processes and workflows, manage forecasting cadences, and monitor process compliance. You will serve as a key business partner to the Sales Team, using strong business acumen and a passion for operations to drive scalable, data-driven improvements in a fast-moving environment.
- Act as a business partner to Sales leadership on all matters related to their business.
- Drive sales territory planning and ongoing execution.
- Partner with Sales leadership to create processes and workflows across the sales lifecycle, including expansion and renewal where applicable.
- Ensure data integrity across accounts, opportunities, and tasks related to the sales lifecycle.
- Track operational performance and provide actionable insights and recommendations.
- Own Redwood's QBR process and execution for the Sales Team.
- Provide pipeline analysis and recommendations, including top- and mid-funnel patterns, closed-lost and churn analysis, and expansion trends.
- Drive the sales forecasting process and Clari administration for the team.
- Drive Salesforce data hygiene as it relates to prospects and customers.
- Develop ad hoc and standard reporting and dashboards for the Sales Team.
- Build strong relationships across departments.
- Bachelor's degree or global equivalent experience preferred.
- 3–5 years of experience in Sales Operations, Commercial Support, Finance, or related roles.
- Experience as a Sales Operations business partner, or in a related function, working with cross-functional teams.
- Deep experience with sales operations and data strategy.
- Clear communicator with excellent written, verbal, and listening skills.
- Ability to build effective relationships across global teams.
- Proactive approach and willingness to dig into challenges with little direction.
- Confidence in advocating for best practices.
- Excellent critical-thinking skills, with the ability to break down ambiguous problems into manageable components, develop solutions, and communicate clearly across departments and stakeholders.
- Strong diagnostic and problem-solving skills.
- Experience with the following technology stack: Salesforce, Salesforce CPQ, Clari, Clay, Outreach, Qlik, SPIFF, Ironclad, and Clari CoPilot.
If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
THE LEGAL BIT
Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.
Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at [email protected]
Skills Required
- Bachelor's degree or global equivalent experience
- 3-5 years of experience in Sales Operations, Commercial Support, Finance, or related roles
- Experience as a Sales Operations business partner or in a related cross-functional function
- Deep experience with sales operations and data strategy
- Clear written, verbal, and listening communication skills
- Ability to build effective relationships across global teams
- Proactive approach and ability to work through challenges with little direction
- Ability to advocate confidently for best practices
- Excellent critical-thinking and problem-solving skills
- Experience with Salesforce, Salesforce CPQ, Clari, Clay, Outreach, Qlik, SPIFF, Ironclad, and Clari CoPilot
Redwood Software Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Redwood Software and has not been reviewed or approved by Redwood Software.
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Fair & Transparent Compensation — Pay is characterized as competitive or above average, with broad satisfaction around compensation and benefits. Earnings potential is portrayed as particularly strong in customer-facing revenue roles, reinforcing a positive total-rewards baseline.
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Healthcare Strength — Health coverage is described as especially strong in the U.S., including instances of fully employer-paid insurance. Medical value is framed as a standout element of the overall package even when plan choice is narrower.
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Retirement Support — Retirement benefits are characterized as notably strong, with a frequently highlighted and “fantastic” 401(k) match. This strengthens the perceived long-term value of the package beyond cash compensation.
Redwood Software Insights
What We Do
Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control
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