Sales Operations Manager

Posted 6 Hours Ago
Be an Early Applicant
Boston, MA, USA
Hybrid
Mid level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
Snyk helps organizations build fast and stay secure in the age of AI.
The Role
Own recurring sales operations reporting, forecast rollups, KPI tracking, CRM data hygiene, and sales analytics. Support territory assignments, customer segmentation, quota deployment, planning activities, onboarding and training, tool rollouts, process testing, and day-to-day sales questions. The role partners with sales managers to maintain accurate reporting and improve execution using established processes and dashboards.
Summary Generated by Built In

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud.

Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.

It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.

Job Summary

We're looking for a detail-oriented Sales Operations Manager to join Snyk's Strategy & Operations team. This role owns the recurring reporting, forecasting support, and process execution that keep our Go-To-Market engine running smoothly day to day. You'll work from established playbooks and processes, giving Sales leadership reliable, accurate data to make good decisions as Snyk continues to scale.

About the Team

The Strategy & Operations team supports Snyk's Leadership team in driving hyper-growth by enabling good, efficient decision-making, rapid execution, and scale. The team reports into Snyk's Sr. Director, GTM Strategy, Operations and Analytics, and partners closely with Sales Management across the business.

What You’ll Do

●  Create and maintain weekly operations reports and sales forecast rollups.

●  Track and report on core sales and sales process KPIs using established dashboards.

●  Support ad hoc sales analytics requests, pulling and reconciling data from Salesforce and other sources.

●  Assist with Annual and Quarterly planning execution, including data prep for customer segmentation, territory assignments, and quota deployment.

●  Maintain the accuracy and hygiene of CRM data that underpins sales reporting.

●  Partner with Sales Managers to answer day-to-day questions about tools, process, and reporting.

●  Follow established sales operations processes and playbooks, and flag gaps or inconsistencies to more senior team members.

●  Help train sales hires on CRM and sales tools during onboarding.

●  Support the rollout of new tools and process changes by testing updates and gathering feedback from users.

What you’ll bring

●  2-4 years of experience in a sales operations, business operations, or analytics role, ideally at a SaaS or technology company.

●  Strong Excel skills and comfort working with data pulled from multiple sources.

●  Working knowledge of Salesforce or a comparable CRM for reporting and dashboarding.

●  Detail-oriented, with a track record of producing accurate, timely reports.

●  Comfortable following established processes while proactively flagging opportunities to improve them.

●  Strong communication skills, with the ability to work cross-functionally with sales reps and managers.

●  Ability to manage multiple recurring deliverables and deadlines in a fast-paced environment.

●  Familiarity with BI tools such as Looker is a plus.

●  Bachelor's degree in a related field (economics, finance, business, or similar) preferred.

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

  • Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development

  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers

  • Health benefits, employee assistance plans, and annual wellness allowance

  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

Skills Required

  • 2-4 years of experience in sales operations, business operations, or analytics
  • Experience ideally within a SaaS or technology company
  • Strong Excel skills and comfort working with data from multiple sources
  • Working knowledge of Salesforce or a comparable CRM for reporting and dashboarding
  • Ability to produce accurate and timely reports
  • Ability to follow established processes and identify improvement opportunities
  • Strong cross-functional communication skills
  • Ability to manage multiple recurring deliverables and deadlines
  • Familiarity with BI tools such as Looker
  • Bachelor's degree in economics, finance, business, or a related field

What the Team is Saying

Ciana
Carissa
Brian
Erica
Ashok Narayanan
Rodrigo Santos
Lulu Weisz
Lulu Weisz
Ashok Narayanan
Ken MacAskill
Rodrigo Santos
Lulu Weisz
Rodrigo Santos
Lulu Weisz
Ashok Narayanan
Rodrigo Santos

Snyk Compensation & Benefits Highlights

  • Leave & Time Off Breadth Time away is positioned as generous, with flexible or unlimited PTO in some regions and company‑wide Snyk Recharge days that encourage real downtime. Additional offerings like wellness days, local holidays, and volunteer time off are highlighted as part of the package.
  • Parental & Family Support Policies emphasize 100% paid parental leave for all caregivers, complemented by a return‑to‑work program and designated mother’s rooms where applicable. These elements signal a family‑forward approach across locations.
  • Wellbeing & Lifestyle Benefits Health and wellbeing support is broad, including EAP access, a wellness allowance (commonly cited around the mid‑hundreds annually), and unlimited one‑on‑one wellness coaching sessions. Extras like pet insurance and wellness initiatives further reinforce lifestyle support.

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The Company
HQ: Boston, MA
1,000 Employees
Year Founded: 2015

What We Do

Snyk, the leader in secure AI software development, empowers organizations to build fast and stay secure by unleashing developer productivity and reducing business risk. The company’s AI Trust Platform seamlessly integrates into developer and security workflows to accelerate secure software delivery in the AI Era. Snyk delivers trusted, actionable insights and automated remediation, enabling modern organizations to innovate without limits. Snyk is redefining secure AI-driven software delivery for over 4,500 customers worldwide today.

Why Work With Us

Every team member at Snyk contributes to our vision for a more secure digital world. No matter where we are in the world, we operate as one team and work together to shape the future of application security. We take immense pride in the diversity of our people, cultures, and experiences.

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Snyk Offices

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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