Sales Operations Manager (SaaS)

Posted Yesterday
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Sivakasi, Virudhunagar, Tamil Nadu, IND
In-Office
1M-2M Annually
Mid level
Information Technology • Software • Consulting • App development
The Role
Own and optimize the end-to-end B2B SaaS sales funnel by managing CRM and sales tech, analyzing funnel metrics, building dashboards and forecasts, designing sales processes (lead scoring, routing, territory), and partnering with Marketing, Finance, and Customer Success to improve conversion, velocity, and revenue outcomes.
Summary Generated by Built In
Stutzen Corporate is a dynamic IT & software‐services company located in Sivakasi, Tamil Nadu, India. We specialise in mobile & web app development, cloud migration, open-source customisation, digital marketing, consulting, and full-cycle software development.
Stutzen works with clients across industries such as finance, retail, manufacturing and government all over the world. 
We believe in agile, collaborative teams and focus on delivering quality, innovation & business impact through technology.

We are seeking a highly analytical and strategic Sales Operations Manager to own and optimize our entire sales funnel. You will be the architect of our sales process, responsible for the systems, data, and processes that enable our sales team(7 to 10) to operate at maximum efficiency.

This is a critical, high-impact role that bridges our Marketing, Sales, and Customer Success teams. The ideal candidate is a data-driven problem-solver who is passionate about building a scalable revenue engine and has a deep understanding of B2B SaaS sales cycles.



Requirements

Key Responsibilities:

1. Funnel Management & Optimization:
  • Monitor and analyze the entire sales funnel, from Top-of-Funnel (Lead) to Bottom-of-Funnel (Closed-Won).

  • Identify bottlenecks, drop-off points, and opportunities for improvement in the lead-to-revenue journey.

  • Track and report on key funnel metrics, including conversion rates, sales velocity, and stage-by-stage conversions.

  • Develop strategies to improve conversion rates and shorten the sales cycle.

2. Sales Process & Technology:

  • Act as the primary administrator for our CRM, ensuring data integrity, user adoption, and process adherence.

  • Manage and optimize our sales technology stack.

  • Design, implement, and refine sales processes, including lead routing, lead scoring, territory management, and rules of engagement.

3. Data Analysis & Reporting:

  • Create and maintain dashboards and reports for the sales team and executive leadership to provide visibility into sales performance, pipeline health, and forecasting.

  • Conduct in-depth analysis of sales data to uncover trends, measure team performance, and provide actionable insights.

  • Assist with sales forecasting, capacity planning, and quota setting.

4. Cross-Functional Collaboration:

  • Partner closely with Marketing Operations to ensure a seamless and data-driven hand off of leads (MQLs) to the sales team.

  • Collaborate with the Sales leadership to provide the tools, data, and insights they need to manage their teams effectively.

  • Work with Finance and Customer Success to ensure data alignment for commissioning, billing, and retention/expansion analysis.

Qualifications & Experience
  • Required: 3-7+ years of experience in Sales Operations, Revenue Operations (RevOps), or a similar analytical role.

  • Required: Proven experience working within a B2B SaaS company.

  • Required: Expert-level proficiency with a major CRM.

  • Strong analytical skills with the ability to interpret complex data and translate it into actionable business insights (advanced Excel/Google Sheets skills are a must).

  • Experience managing and integrating a sales technology stack.

  • Excellent communication skills, with the ability to present complex data to sales teams and executive leadership.

Preferred Qualifications (Nice-to-Have)
  • Experience with marketing automation platforms

  • Experience with BI tools (Looker).

  • Familiarity with sales engagement platforms and a strong understanding of common SaaS sales methodologies (e.g., MEDDIC, Challenger Sale).



Benefits
  • Competitive salary and performance bonus - 10LPA to 15LPA, depends on experience and Stutzen Magic alignment. 

  • Comprehensive health, dental, and vision insurance

  • Company holidays

  • Flexible work environment

  • Professional development budget

  • Interested candidates can apply in our career site: https://jobs.stutzen.co/jobs/Careers



Skills Required

  • 3-7+ years of experience in Sales Operations, Revenue Operations, or a similar analytical role
  • Proven experience working within a B2B SaaS company
  • Expert-level proficiency with a major CRM (CRM administration, data integrity, user adoption)
  • Advanced Excel/Google Sheets skills and strong analytical ability to interpret complex data
  • Experience managing and integrating a sales technology stack
  • Excellent communication skills and ability to present complex data to sales teams and executives
  • Experience with marketing automation platforms
  • Experience with BI tools (Looker)
  • Familiarity with sales engagement platforms and SaaS sales methodologies (e.g., MEDDIC, Challenger Sale)
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The Company
30 Employees
Year Founded: 2012

What We Do

Stutzen Corporates Private Limited is a fast-growing IT and digital solutions company specializing in a wide range of high-quality software services. They provide deep expertise in mobile and web application development, digital marketing, and smart IT outsourcing. With a people-centered approach to technology, the company helps diverse businesses achieve digital transformation and improved agility through professional software development and strategic roadmap planning.

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