Sales Operations Manager, America

Reposted 16 Hours Ago
Be an Early Applicant
Hiring Remotely in Massachusetts, USA
Remote
103K-137K Annually
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
As a Sales Operations Manager, you'll drive commercial excellence by optimizing processes, analyzing data, and enhancing sales operations strategies while collaborating with sales leadership.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Join our team as a Sales Operations Manager in America and contribute to commercial excellence at Thermo Fisher Scientific. You'll collaborate with sales leadership to optimize processes, analyze performance data, and implement strategies that advance our mission to make the world healthier, cleaner, and safer. This position combines analytical expertise with strategic thinking to enhance sales effectiveness across our organization. You'll use advanced tools and technologies to provide data-driven insights that inform business decisions and support growth.
Working collaboratively, you'll develop and maintain reporting and analytics capabilities, manage sales operations processes, and implement continuous improvement initiatives. Your work will directly impact our ability to serve customers across research, clinical, and commercial production, helping advance scientific breakthroughs and improve healthcare outcomes.
REQUIREMENTS:
• 8 years of experience in sales operations, analytics, or related commercial support roles

• Bachelor's degree preferred

• Advanced proficiency in data analysis tools, including Salesforce.com, SQL, Excel, and Power BI
• Strong project management skills with proven ability to manage multiple complex initiatives simultaneously
• Experience developing and maintaining sales performance dashboards and reporting systems
• Deep understanding of sales processes, territory management, and quota setting
• Excellent analytical and problem-solving abilities with strong attention to detail
• Outstanding communication skills and ability to present complex data to senior leadership
• Experience working in collaborative organizations and partnering with cross-functional stakeholders
• Demonstrated ability to translate business requirements into technical solutions
• Knowledge of sales compensation design and administration preferred
• Experience in life sciences, healthcare, or related industries preferred
• Ability to travel up to 25% as needed
• Proficiency with Microsoft Office suite, particularly Excel and PowerPoint
• Strong business acumen and strategic thinking capabilities
• Exceptional organizational and time management skills

Compensation and Benefits

The salary range estimated for this position based in Massachusetts is $103,100.00–$137,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Skills Required

  • 8 years of experience in sales operations, analytics, or related commercial support roles
  • Bachelor's degree
  • Advanced proficiency in data analysis tools, including Salesforce.com, SQL, Excel, and Power BI
  • Strong project management skills
  • Experience developing and maintaining sales performance dashboards
  • Deep understanding of sales processes, territory management, and quota setting
  • Excellent analytical and problem-solving abilities
  • Outstanding communication skills
  • Experience in life sciences, healthcare, or related industries
  • Ability to travel up to 25% as needed

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support The package includes a 401(k) with a strong company match and an employee stock purchase plan, which are viewed as meaningful components of total rewards.
  • Leave & Time Off Breadth Starting paid time off around three weeks, along with paid holidays, sick time, bereavement, volunteer time, and options to add more, is consistently highlighted as a strength.
  • Parental & Family Support Paid parental leave for primary caregivers plus additional bonding time, together with adoption/fertility assistance and childcare benefits, provides robust family support.

Thermo Fisher Scientific Insights

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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