As our next Strategy and Operations Lead within our Sales Revenue team, you will own the operational infrastructure that powers Checkatrade's trade acquisition and activation engine. This isn't a traditional Sales Ops role — Sales Ops at Checkatrade sits at the intersection of Sales, Marketing, Account Management, Finance, and Product, ensuring every team involved in generating revenue is aligned, data-informed, and operationally excellent.
You'll shape how we attract, qualify, convert, onboard, and upgrade tradespeople across our membership tiers and new products. SalesOps at a two-sided marketplace is different — you'll be optimising the supply side, balancing acquisition volume with quality, and supporting a sales team that sells to tradespeople who are simultaneously our product and our customers.
This is a hands-on, high-impact role with a direct line of sight to revenue outcomes and a seat at the table in commercial planning.
Forget long lists, here’s what you’ll actually spend your time on:
Technology & Systems Strategy: Support with the revenue tech stack strategy (Salesforce, Gong, Clay and supporting tools), ensuring it scales with Checkatrade's growth and supports a unified view of the trader journey from lead to activated member
Revenue Intelligence & Forecasting: Build and maintain a revenue analytics framework tracking pipeline health, conversion rates, revenue. Also own the sales forecasting model — combining pipeline coverage, deal velocity, win rates, and seasonal patterns to deliver reliable revenue predictions
Process Architecture & GTM Operations: Map, document, and continuously improve end-to-end processes from lead assignment and qualification through to close, onboarding, and first campaign activation. Also, identify bottlenecks in the sales workflow and design scalable solutions
Cross-Functional Alignment: Act as the connective tissue between Sales, Marketing, Account Management, Finance and Product — ensuring teams operate from shared definitions, data and goals
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
Breadth of experience in RevOps/SalesOps, Consulting or a similar strategic operational role
Strong Salesforce proficiency — comfortable building reports, dashboards, and flows, with a good understanding of declarative capabilities and data architecture
SQL or equivalent data querying skills — able to self-serve data beyond pre-built reports
An analytical mindset with proven ability to translate data into actionable, commercial recommendations
Proficiency with BI tools (e.g., Tableau) for defining metrics frameworks and building self-serve reporting
Experience designing and documenting sales or revenue processes end-to-end
We believe great work deserves great rewards. Here’s just a taste:
Competitive salary + annual bonus
Health, well-being and learning support
Gym membership, Smart Tech Scheme and Cycle Scheme
Birthday/Special day leave
Buy & sell holiday scheme
1 week’s paid charity leave and much more!
How we’ll get to know each other:
Screening call with one of our Talent Acquisition Partners
1st stage interview with our Sales Operations Manager
2nd stage interview will be two speed rounds with stakeholders within Sales
Final interview will be a case study with the Sales Operations Manager and VP of Sales
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box
Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form
About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
Skills Required
- Breadth of experience in RevOps/SalesOps or Consulting
- Strong Salesforce proficiency
- SQL or equivalent data querying skills
- Analytical mindset to translate data into commercial recommendations
- Proficiency with BI tools (e.g., Tableau)
- Experience designing and documenting sales processes
What We Do
Checkatrade is one of the UK’s top online marketplaces for home improvements and repairs. Our mission is to be the trusted foundation of every home by connecting people with trades and tools to make home improvements easy – because we believe safe and happy homes improve lives, support livelihoods, and build communities. From our humble beginnings in 1998 to becoming a national household name, we’re on an exciting journey. For more than 25 years Checkatrade has stood for reputation and raising standards – whether that is for our trade members, consumers, or our colleagues. We think big and are passionate about changing the face of home improvements and repairs. Today, we are a modern online marketplace and a force for good. We strive every day to support people to improve their homes and we don’t settle for the status quo – we are evolving, innovating, and growing. With generous investment from private equity partners Brookfield, we have an ambitious growth plan and a robust roadmap to get there. Led by our values – Be All In, Always Customer Obsessed, Get It Done, Be Bold, and Do The Right Thing – we are 500 high-performing individuals working across the UK, with high-spec offices in London and Portsmouth. We are here to be the best and inspire others to do the same, and to get there we need exceptionally talented, bright, and driven people – so if that sounds like you, you couldn’t join at a better time!
