Sales Operations Lead

Reposted 8 Days Ago
Hiring Remotely in United States
Remote
160K-310K
Senior level
Information Technology • Consulting
The Role
The Sales Operations Lead optimizes revenue through strategic initiatives, data-driven decision making, and enhancing commercial efficiency for the Americas Business Unit.
Summary Generated by Built In
At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.
 
AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration.  Our hybrid model combines a mix of in-person (at client site or AlixPartners office) and remote working.  Travel is part of this position, but the frequency may vary based on client, team, and individual circumstances.

What you’ll do

The Sales Operations Lead will join a cross-functional team focused on designing and executing strategic initiatives in partnership with the executive leadership team to maximize the revenues of the Americas Business Unit. This role will be responsible for helping to improve Partner Managing Directors’ commercial efficiency and effectiveness through commercial processes, facilitating data-driven decision making, and enabling the Partner Managing Directors’ cohort on sales best practices.

  • Lead the Americas pipeline management process, facilitating pipeline management cadences across our lines of business. Work with ISL and Commercial Leaders to ensure pipeline organization & forecasting accuracy
    • Continuously evaluate pipeline reporting process by observing roadblocks in business unit’s weekly calls and seek input for dashboard enhancement from ISL leadership
    • Improve Pipeline Reporting and ensure Region and ISL leaders have what they need to understand the current state, share best practices across teams, and take action to improve the pipeline and ultimately the financial results
    • Ensure Pipeline Hygiene – work with Commercial Leads for each ISL and on behalf of the Americas region, monitor pipeline opportunities for accuracy including latest notes and action items
    • Support lead updates and report status of large leads to regional leadership on a weekly basis
    • Support Commercial leads and Champions on use of propensity model and help draw insights to improve commercial initiatives in each practice
  • Support data requests in collaboration with team of data analysts, draw insights around clients, prospects, and pipeline data
  • Act as product owner for the pipeline and propensity model in our transition from Radius to new CRM system D365
  • Co-lead the Bi-weekly Commercial call, supporting discussion around pipeline and other agenda topics
  • Assist in the annual sales planning process in partnership with ISL leadership to develop ambitious growth targets by business line
  • Partner closely with our AI team to improve the propensity model as well as distill insights to the business
  • Design and lead initiatives in pursuit of commercial excellence with partnership from the executive leadership team
  • Create data-driven recommendations to optimize the sales process and develop programs to increase overall selling effectiveness
  • Provide executive oversight and direction on commercial technology and data strategy
  • Coordinate and mentor a cross-functional team of specialists across analytics, technology, and enablement

This is an opportunity to grow quickly and be part of a fast-paced, high-impact team that values analytical depth, problem solving, and the ability to lead.

This description is not designed to encompass a comprehensive listing of required activities, duties or responsibilities.

What you’ll need

  • Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
  • 5+ years in professional services consulting
  • Deep expertise in sales operations, sales and marketing strategy, and commercial transformation to build business cases and challenge the status quo.
  • Strong analytical and financial acumen; ability to interpret complex data and translate into actionable insights.
  • Excel proficiency
  • Experience in private equity-backed or transformation-intensive environments is highly preferred.
  • Experience with CRM and commercial enablement platforms (e.g., Salesforce, Veeva, Microsoft Dynamics 365).
  • Demonstrated success in driving top-line growth and margin expansion on a Sales Operations team.
  • Strong written and verbal communication skills in English, with the ability to influence senior stakeholders and navigate complex organizations.
  • High degree of initiative, ownership, and resilience in fast-paced, ambiguous environments.
  • Willingness to work in client-facing settings and travel when required, up to 15%.

Additional Qualifications

  • Willingness to work outside of normal business hours, and in particular as unique projects/needs arise
  • Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday
  • Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners’ Code of Conduct and foster an inclusive environment with people at all levels of an organization

The firm offers a comprehensive benefits program including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, and mental wellness support. Employees will also receive a generous paid leave policy including vacation/personal time starting at 7.34 hours per pay period, sick time up to 80 hours annually, parental leave and twelve holidays.  

The salary range for this role takes into account a number of factors and is between $160,000/year - $310,000/year with potential eligibility for annual discretionary bonus.

AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

This job will remain posted until 11/11/2025.

Top Skills

Excel
Microsoft Dynamics 365
Salesforce
Veeva
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The Company
Dallas, Texas
3,350 Employees

What We Do

For more than forty years, AlixPartners has helped businesses around the world respond quickly and decisively to their most critical challenges – circumstances as diverse as urgent performance improvement, accelerated transformation, complex restructuring and risk mitigation.

These are the moments when everything is on the line – a sudden shift in the market, an unexpected performance decline, a time-sensitive deal, a fork-in-the-road decision. But it’s not what we do that makes a difference, it’s how we do it.

Tackling situations when time is of the essence is part of our DNA – so we adopt an action-oriented approach at all times. We work in small, highly qualified teams with specific industry and functional expertise, and we operate at pace, moving quickly from analysis to implementation. We stand shoulder to shoulder with our clients until the job is done, and only measure our success in terms of the results we deliver.

Our approach enables us to help our clients confront and overcome truly future-defining challenges. We partner with you to make the right decisions and take the right actions. And we are right by your side. When it really matters.

Recent Awards & Recognition:
- Best Firm to Work For – Consulting Magazine, 2023
- Best Places to Work For LGBTQ+ Equality – Human Rights Campaign, 2022
- Best Management Consulting Firms – Forbes, 2021
- Ranked in the Top 10 in UHLALA Group’s Pride Index

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