The Role
PointClickCare's Summer Internship Program is a unique opportunity for a student to gain hands-on work experience in our innovative Healthcare company. Our intern works alongside PointClickCare employees to tackle meaningful projects and gain valuable skills in their chosen field. During our summer internship program, our intern will have access to the latest technologies and challenging work. As a summer intern, you’ll learn about our exciting Healthcare products and programs that make us a force for good in the U.S. Healthcare space.
The Sales Operations Intern will have the opportunity to work cross functionally with many departments such as customer service, implementation, finance as well as other business units. This is a great opportunity for someone who wants to try a variety of areas in business to determine areas of interest for future career opportunities. Specifically, this is an opportunity to understand what a career in sales operations and enablement entails.
Key Responsibilities
- Drive, lead, and provide additional research and context on any assigned tasks or deal structures for other deal strategy team members to help guide solutions to complex problems
- Work cross-functionally with all departments, including Sales, Accounting, Legal, and Business Operations
- Help maintain organization and data hygiene within the CRM and other sales tools.
- Provide suggestions on process improvements to current sales order process
- Assist process managers within Sales Operations org with daily tasks / initiatives
- Analyze sales data and reports to identify trends, patterns, and areas for improvement within the sales division.
- Work with cross-functional teams to ensure alignment and collaboration between sales, marketing, finance, and others business divisions as needed.
- Assist process managers within Sales Operations org with daily tasks / initiatives.
- Provide guidance and support in resolving sales-related issues or conflicts.
- Continuously improve sales processes and systems to drive efficiency and effectiveness.
- Assist in ad hoc request that include, but not limited to, data management / hygiene procedures within the CRM, enablement asset creation & communication, order processing, etc.
Day-to-day:
Qualifications and Skills
- Currently pursuing an undergraduate degree in Business, Finance, Marketing, Statistics and/or relevant degrees with strong academic performance
- Proficiency in Excel, PowerPoint, and other related tools.
- Strong analytical and process skills; excellent attention to detail and follow-through.
- Ability to work independently and collaboratively to achieve shared team objectives
- 1+ years CRM Experience (Preferred)
- High energy and track record of excellence
- Excellent project management and organizational skills, with the ability to handle multiple priorities and meet deadlines.
- Strong communication and interpersonal skills; must be able to work well with internal stakeholders (specifically Sales, Marketing, Finance, and Professional service orgs)
- Passion for working with emerging technologies and an ability to understand overall business objectives
Proposed Contract Timeframe (12 weeks): June 2nd - August 29th
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The Company
What We Do
PointClickCare is the market leader driving the transformation of healthcare vulnerable and complex populations through a broad, connected care network powered by deep insights with a commitment to value, outcomes and innovation. We connect post-acute and acute care settings, people and systems like no other company. Our steadfast commitment to our culture and to providing growth opportunities to our employees is evidenced by recent recognition of PointClickCare as one of Canada’s best-managed companies and most admired corporate cultures.
