Sales Operations Intern

Posted Yesterday
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Grand Rapids, MI, USA
In-Office
17-21 Annually
Internship
Big Data • Cloud
The Role
Supports Sales Operations by validating item records, assigning business and financial attributes, reviewing renewable orders, processing purchase orders in NetSuite, checking order accuracy, resolving discrepancies, tracking order backlogs, and fulfilling software, support, and virtual items. The internship includes collaboration with Sales, Accounting, vendors, and internal teams, along with professional development and IT industry exposure.
Summary Generated by Built In

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?


Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.


JOB SUMMARY:

As part of the Trace3xpereince Program, the Sales Operations Tracer (Intern) will learn how to review new item records that need to be validated and populate the necessary business unit and financial attributes in a timely manner. In addition, the Sales Operations Tracer (Intern) will be responsible for reviewing renewable items on sales orders to ensure each order has a renewal opportunity attached to it to help us secure future renewal business. Finally, the Sales Operations Tracer (Intern) will assist the Sales Operations Specialists with reviewing Sales Orders for accuracy, creating purchase orders in a timely manner, and fulfilling Software/Support/Virtual items for specific sales teams. Tracers in this program will receive accelerated professional development, IT industry exposure, world-class mentoring, and a unique networking opportunity across the organization.

WHAT YOU CAN EXPECT TO LEARN:

  • Learn the internal item setup process and coordinate with the sales team to ensure proper classification of each item “attribute” (tax classification, practice area, type, etc.)
  • Conduct a review of all renewable orders to ensure they have renewal opportunities tied to them and add a renewal opportunity start date as necessary
  • Learn the different steps of how to process a purchase order at an IT organization like Trace3
  • Review orders to ensure accuracy of shipping address, PO, shipping account information, price, etc.
  • Enter purchase orders into our ERP (NetSuite)
  • Learn and work alongside Accounting and Sales to resolve variances and problem-solve discrepancies
  • Track backlog of orders processed and perform item fulfillment based on vendor fulfillment document
  • Learn how to build relationships with internal teams, sales, and outside vendors
  • Perform other duties as assigned

ELIGIBILITY AND PREFERRED SKILLS:

  • Enrollment in the Junior or Senior year of an undergraduate or graduate degree program at an accredited college or university
  • Candidates should be pursuing a field of study applicable to the Purchasing Specialist Internship
  • Cumulative grade point average (GPA) of 2.5 or better; People and Organizational Health may require a copy of the applicant’s transcript
  • Academic or professional/internship experience working in a professional setting is a plus
  • Ability to work independently on assigned tasks and accepts direction on given assignments
  • Self-motivated individuals with a customer mindset and desire to help people
  • Enthusiasm for technical problem solving, with attention to detail and strong communication skills
  • Ability to learn and research in a dynamic and engaging environment
  • Availability to work 40 hours per week throughout the internship
  • Proficient in basic computer/laptop use, including advanced operations

 

PHYSICAL DEMANDS:

While performing the standard duties of this job, the employee can expect light physical exertion with long periods of sitting, occasional standing and walking; limited bending, crouching, stooping, stretching, reaching, or similar activities; occasional lifting/moving of items up to 25 pounds. Hearing and speech communication in person and over the telephone is essential to fulfilling the duties of this position.  Specific vision abilities required to read printed materials and a computer screen; including close vision and the ability to adjust focus.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is frequently surrounded by other employees and their conversations on the telephone and in person.  The noise level and indoor office temperature may vary. 

Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
Estimated Pay Range
$17—$21 USD

The Perks

  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Major offices stocked with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off

Our Commitment

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email [email protected].


***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Skills Required

  • Enrollment in the junior or senior year of an undergraduate or graduate degree program at an accredited college or university
  • Pursuing a field of study applicable to the Purchasing Specialist Internship
  • Cumulative GPA of 2.5 or better
  • Availability to work 40 hours per week throughout the internship
  • Proficient in basic computer and laptop use, including advanced operations
  • Ability to work independently on assigned tasks and accept direction
  • Self-motivated with a customer mindset and desire to help people
  • Enthusiasm for technical problem solving, attention to detail, and strong communication skills
  • Ability to learn and research in a dynamic environment
  • Academic or professional/internship experience in a professional setting

Trace3 Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trace3 and has not been reviewed or approved by Trace3.

  • Leave & Time Off Breadth — PTO is offered as flexible or unlimited for many salaried roles, with company language emphasizing generous time off and work-life balance. Remote-work programs and flexible schedules reinforce practical access to time away.
  • Healthcare Strength — Core coverage includes medical, dental, vision, HSA, life insurance, and long‑term disability, with multiple plan options in some locations. Mental‑health benefits and first‑of‑month eligibility contribute to a comprehensive offering.
  • Strong & Reliable Incentives — Revenue and presales roles feature competitive base pay with meaningful on‑target earnings potential, and performance bonuses are part of the total rewards mix. This structure can deliver strong outcomes for high performers.

Trace3 Insights

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The Company
HQ: Irvine, CA
944 Employees

What We Do

Trace3, a pioneer in business transformation solutions, empowers organizations to lead their market space by keeping pace with the rapid changes in IT innovations ensuring relevance to specific business initiatives required to maximize revenue generation by leveraging the latest Silicon Valley, cloud, big data and datacenter technologies maximizing organizational health. We have a unique ability to deliver optimal solutions combined with our talented team and over 10 years of documented best practices that unify people, process and technology. Over 2,000 globally recognized companies trust in Trace3 to stay relevant and innovative in today’s highly competitive market.

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