The Role
Maintain CRM accuracy and access, produce sales reports and dashboards, monitor sales metrics, and improve quote-to-cash and order fulfillment processes. Train sales representatives on software and workflows, coordinate with marketing, finance, and OEM partners, log and track orders, maintain pricing and stock records, and monitor partner debt recovery.
Summary Generated by Built In
Our client is a leading distributor of technology, services, and lifestyle products in Sub-Saharan Africa. They currently have an opening for a Sales Operations Executive in Lagos, Nigeria.
Key Responsibilities
- Maintain CRM data accuracy and user access
- Generate daily and monthly sales reports and dashboards
- Track key metrics like quota attainment and pipeline velocity
- Streamline order fulfillment and quote-to-cash processes
- Train sales reps on internal software and operational workflows
- Coordinate cross-functionally with marketing and finance
- Coordination liaising with OEM and monitoring the OEM porter
- Logging of orders on OEM porters and tracking ETAs
- Maintaining a healthy pricelist and stock tracking
- Tracking of partners debt profile and reaching out for recovery
Requirements & Skills
- Bachelor’s degree in Business, Finance, or a related field
- Experience in sales support or operations
- Strong command of CRM software (e.g. D365)
- Excellent spreadsheet and data analysis abilities
- Strong written and verbal communication skills
- Total team player
Requirements
Skills Required
- Bachelor's degree in Business, Finance, or a related field
- Experience in sales support or sales operations
- Strong command of CRM software, such as Microsoft Dynamics 365
- Excellent spreadsheet and data analysis abilities
- Strong written and verbal communication skills
- Team-oriented collaboration skills
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The Company
What We Do
eRecruiter Nigeria is a recruitment consultancy that helps employers find candidates by offering services in talent acquisition, recruitment, outsourcing, and payroll, aiming to reduce cost-per-hire.
