Sales Operations & Executive Support Specialist

Key Responsibilities:

• Sales Development (60%)
• Lead Generation & Qualification: Research and identify potential clients in food & beverage, retail, and consumer goods industries.
• Inbound Lead Management: Respond promptly to website inquiries, email leads, and phone calls with enthusiasm and professionalism.
• Outbound Prospecting: Execute email campaigns, cold calls, and LinkedIn outreach to generate new business opportunities.
• Phone Communication:  Confidently answer questions about our services, pricing, and capabilities during inbound and outbound calls.
• Email Correspondence: Manage and respond to all sales-related emails with detailed, helpful information.
• Pipeline Management: Maintain accurate records in CRM system, track lead progression, and provide regular sales activity reports.
• Market Research: Stay informed about coconut industry trends, competitor activities, and potential partnership opportunities.
• Event Support: Assist with trade show preparation, lead follow-up, and industry networking events.


• Executive Assistant Duties (40%)
• Calendar Management: Coordinate complex schedules for leadership team, including client meetings, vendor calls, and strategic planning sessions.
• Travel Coordination: Arrange domestic and international travel, including flights,
• accommodations and detailed itineraries.
• Meeting Support: Prepare agendas, take meeting minutes, and manage follow-up action items.
• Document Management: Create presentations, proposals, and reports using various software platforms.
• Communication Hub: Screen calls, manage email correspondence, and serve as first point of contact for key stakeholders.
• Project Coordination: Support special projects and initiatives as directed by leadership team.

Required Qualifications:

• Bachelor's degree or equivalent work experience.
• 2+ years of experience in sales, business development, or executive support roles.
• Must be available to work United States Pacific Time Zone hours.
• Exceptional phone presence with a naturally bubbly, enthusiastic, and personable communication style omfort level making frequent phone calls and engaging with prospects/clients in a warm, professional manner..
• Proficiency in CRM platforms (Salesforce, HubSpot, or similar).
• Advanced skills in Microsoft Office Suite and Google Workspace.
• Strong written and verbal communication skills with ability to represent the company positively.
• Excellent organizational abilities with keen attention to detail.
• Ability telf-motivated with ability to work independently and manage multiple priorities.
• High energy personality that translates well over phone and email interactions.

Preferred Qualifications:

• Experience in food & beverage, consumer goods, or branding industries.
• Previous experience supporting C-level executives.
• Familiarity with sales automation tools and prospecting software.
• Experience with social media marketing and content creation.