About the job:
This Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth.
Responsibilities:
- Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities for both Hong Kong and Malaysia markets and ensure seamless operations.
- Assist sales representatives in updating decks with NIQ branding, ensuring all sales content is polished and client-ready.
- Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency.
- Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies.
- Handle invoicing and contract renewals, ensuring timely and accurate billing processes.
- Ensure proper revenue recognition by updating project dates and coordinating follow-ups with operations and sales representatives on pending tasks.
About You:
The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment.
Qualifications- Bachelor’s degree in Finance, Marketing, Business, or a related field.
- 1 to 2 years of experience in a similar sales operation, sales coordinator or inside sales role
- Fluent in English language (speak, read and write) is mandatory.
- Cantonese proficiency will be an added advantage due to supporting multiple markets in APAC.
- Fresh graduates with client servicing/ vendor liaising internship experience are welcome to apply.
- Strong communication skills, with the ability to collaborate effectively in a cross-country environment.
- Experience with Excel, Microsoft Dynamics, PowerBI, ZoomInfo, and Python is a plus.
- Detail-oriented, punctual, and able to maintain a high level of accuracy.
- Excellent organizational skills, with the ability to think proactively and prioritize tasks effectively.
- Strong judgment, initiative, and the ability to work independently.
- Analytical mindset with strong numerical skills (preferred).
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
Skills Required
- Bachelor's degree in Finance, Marketing, Business, or a related field
- Fluent English speaking, reading, and writing proficiency
- Strong communication and cross-country collaboration skills
- Detail-oriented, punctual, and highly accurate
- Strong organizational skills and ability to prioritize tasks
- Strong judgment, initiative, and ability to work independently
- One to two years of experience in sales operations, sales coordination, or inside sales
- Client servicing or vendor liaising internship experience for fresh graduates
- Cantonese proficiency
- Experience with Excel, Microsoft Dynamics, Power BI, ZoomInfo, and Python
- Analytical mindset and strong numerical skills
NielsenIQ Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NielsenIQ and has not been reviewed or approved by NielsenIQ.
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Parental & Family Support — Public materials highlight paid parental leave in the U.S., with additional paid disability time for birth parents. Parental leave is positioned as a standout element of the package.
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Leave & Time Off Breadth — Unlimited or flexible PTO is referenced alongside paid holidays and sick leave, providing broad time-off options in many roles. Actual use can vary by team norms, but the formal breadth is notable.
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Flexible Benefits — Work-from-home and hybrid arrangements are supported in many roles, with remote-friendly practices described across business lines. Flexibility is frequently positioned as a meaningful advantage.
NielsenIQ Insights
What We Do
NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.
Why Work With Us
We empower companies around the world to make bold decisions and transform their business with trusted data, solutions, and insights. Joining NielsenIQ means experiencing countless learning opportunities and gaining numerous pathways for growth.
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