Sales Operations & Customer Experience Analyst

Posted 5 Days Ago
Be an Early Applicant
Corporation, Mowhan, County Armagh, Northern Ireland
In-Office
3-3
Mid level
Information Technology
The Role
The Analyst will drive revenue insights by analyzing sales data, developing reports, collaborating across departments, and presenting findings to leadership.
Summary Generated by Built In

Let Us Power Your Potential 

 

Taylor Corporation is a dynamic, diversified company with big plans for the future and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger more challenge, more variety, more pathways for professional growth we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you. 

Ready to reach your potential? It’s time to look at Taylor. 

Your Opportunity: Taylor Corporation is looking for an Analyst to join our dynamic Sales Operations & Customer Experience team focused on driving revenue, sales, and customer insights by working across Sales, Finance, IT, Marketing, and Customer Experience. This role is ideal for someone who thrives on transforming data into actionable intelligence and enjoys collaborating across departments to improve performance and decision-making. 

Your Responsibilities: 

  • Analyze, and model sales operations data including sales compensation, performance, effectiveness, and customer experience metrics
  • Design, develop, and maintain business reporting solutions using tools such as Power BI, Tableau, Python, or similar platforms
  • Collaborate with Sales, Finance, IT, Marketing, and other business leaders to identify analytical requirements and data sources 
  • Interpret data using statistical analysis, data mining, and aggregation techniques to uncover trends and opportunities
  • Translate complex data sets into clear, concise reports and dashboards that support strategic decisions
  • Support data governance initiatives by ensuring data accuracy, consistency, and integrity across systems
  • Partner or lead cross-functional teams on data-related projects and initiatives, providing guidance and oversight
  • Present findings and recommendations to senior leadership and stakeholders

You Must Have: 

  • Bachelor’s degree or a minimum of 3 years of experience in data analysis, business intelligence, or a related role
  • Proficiency in SQL, Excel, and data visualization tools (e.g., Power BI, Tableau)
  • Strong understanding of statistical methods and data modeling techniques
  • Ability to work independently under general supervision and manage multiple priorities
  • Excellent communication skills with the ability to explain technical concepts to non-technical audiences
  • Demonstrated initiative and curiosity in solving business problems through data

We Would Also Prefer: 

  • Educational background in Business, Data Analytics, Statistics, or Information Systems 
  • Experience working with CRM systems (e.g., Salesforce) and ERP platforms
  • Familiarity with sales operations, compensation structures, and performance metrics
  • Exposure to customer experience analytics and operational performance tracking
  • Knowledge of data governance frameworks and best practices
  • Experience leading or participating in cross-functional project teams
  • Advanced degree or certifications in analytics, data science, or business intelligence

About Taylor Corporation
One of the largest graphics communications firms in North America, Taylor’s family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

Top Skills

Excel
Power BI
Python
SQL
Tableau
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
North Mankato, MN
6,589 Employees
Year Founded: 1975

What We Do

Taylor provides a diverse set of products, services and technologies to power the potential of the world’s leading brands. Using the latest printed and digital methods, we facilitate marketing communications of all types for businesses and consumers across a wide range of industries. You’ll see our solutions in your mailbox, your email inbox, in retail settings and on your mobile device.

Driven by Glen Taylor’s unwavering entrepreneurial spirit, Taylor Corporation has grown from a single small business in 1975 to one of the nation’s largest privately held companies today. What started as a humble printer of wedding invitations and business cards is now a highly diversified leader in the field of business communications. However, while Taylor's capabilities have changed dramatically in the last 45 years, our core purpose remains the same ― to create opportunity and security for our employees.

Taylor also continuously invests in technologies and production methods that enable us to shrink our environmental footprint. This commitment shows in the way we divert tons of waste to energy production, source responsibly harvested forest products and work to reduce our greenhouse gas emissions year over year. The result is a culture of sustainability that guides our decision making and ensures that we take the long-term view in everything we do

Similar Jobs

Teya Logo Teya

Consultant

Fintech • Payments • Financial Services
In-Office
Belfast, County Antrim, Northern Ireland, GBR
8K-25K

Rapid7 Logo Rapid7

Staff Software Engineer

Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Remote or Hybrid
Belfast, County Antrim, Northern Ireland, GBR

Rapid7 Logo Rapid7

Technical Support

Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Remote or Hybrid
Belfast, County Antrim, Northern Ireland, GBR

RigUp Logo RigUp

Senior Software Engineer

Information Technology • Professional Services • Software • Energy
Hybrid
Belfast, County Antrim, Northern Ireland, GBR

Similar Companies Hiring

Axle Health Thumbnail
Logistics • Information Technology • Healthtech • Artificial Intelligence
Santa Monica, CA
17 Employees
Scrunch AI Thumbnail
Software • SEO • Marketing Tech • Information Technology • Artificial Intelligence
Salt Lake City, Utah
Standard Template Labs Thumbnail
Software • Information Technology • Artificial Intelligence
New York, NY
10 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account