KMS Lighthouse is one of the hottest up and coming tech companies working with Fortune 500 and Fortune 1000 enterprises around the world! Named the #1 knowledge management company in the Forrester Wave Report 2024, KMS Lighthouse is an industry leader in knowledge management solutions.
We are searching for an organized Sales Operations Coordinator that is in the early stages of their sales career and eager to learn. The person in this role would have a front row seat to our sales process through supporting our Chief Business Officer (CBO) in day-to-day sales operations. The ideal candidate for this role will have the ability to create connections with clients, coordinate calendars, and create and manage sensitive documentation - you will actively contribute to the sales process!
Responsibilities- Work directly with the CBO to support day-to-day sales operations
- Help facilitate the sales process by interacting with potential clients, coordinating and scheduling meetings, and building relationships
- Maintain CRM data hygiene and prepare the weekly sales email
- Review daily and weekly pipeline movement and contribute to pipeline management for all of Sales
- Provide ad-hoc sales support for strategic accounts
- Prepare and manage documentation involved in the sales process such as ROIs, pricing, NDAs, RFIs, etc.
- Ensure follow through on client-related tasks and next steps
- Participate in client meetings and take notes during important meetings
- 1 year of experience in a tech sales or administrative role
- Ability to interface with high level executives from Fortune 500 companies
- Must be highly organized, attentive to detail, and dependable
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Familiarity with HubSpot is a bonus
- Strong communication and interpersonal skills
- Eagerness to learn and grow
- Ability to thrive in a fast-paced, start-up environment
- Medical, Dental, Vision
- 401K & 401K Match
- PTO & Sick Days
- 11 Paid Holidays
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What We Do
KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge management solutions. Our knowledge system boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. We have a SaaS knowledge management system with native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with your existing applications such as CRM, ticketing, and help desk. Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, we’ve built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.
