We are seeking a thoughtful, detail-oriented Sales Operations Associate to join our team in Bolivia. This junior-level role supports both Sales and Customer Success teams by ensuring smooth day-to-day revenue operations, maintaining clean and reliable data, and acting as a responsive partner to internal stakeholders.
Reporting directly to the Sales Operations Manager, this role is ideal for someone early in their career who enjoys operational work, working with data, and supporting others behind the scenes. The ideal candidate is customer-centric and approaches internal colleagues as valued customers. They will combine analytical thinking with strong organization, and are eager to learn new tools and processes as the role evolves.
Key Responsibilities
Salesforce & Revenue Operations Support
- Maintain accurate and up-to-date records in Salesforce (accounts, contacts, opportunities, etc.)
- Execute routine CRM cleanup and mass updates to ensure data quality and reporting accuracy
- Complete recurring Salesforce-related requests to support Sales and CS team productivity
Documentation & Process Improvement
- Create and maintain clear, accessible process documentation to improve consistency and reduce repeat questions
- Identify opportunities to streamline workflows and improve operational efficiency
Internal Customer & Team Support
- Serve as a responsive point of contact for internal stakeholders, addressing recurring requests with empathy, accuracy, and efficiency
- Build strong working relationships by anticipating team needs and delivering reliable, proactive support
- Become a trusted resource for day-to-day revenue operations assistance
- Provide administrative Support by handling scheduling, documentation, and coordination for SalesOps projects, ensuring timely execution and follow-up.
Required Qualifications & Skills
- Education: Bachelor’s degree in Business Administration, Data Analytics, Engineering, or a related field (or equivalent experience). Relevant certifications (e.g., in CRM tools or data analysis) are a plus
- Experience: 1–3 years in operations, analytics, or a support role; experience in sales, revenue, or customer success operations is a plus
- Data & Tools:
- Experience with Salesforce and other GTM tech stack tools (Gong, Outreach)
- Strong proficiency using Excel / Microsoft 365
- Ability to learn new tools quickly through self-study or training
- Communication: Excellent written and verbal communication skills in English, with the ability to explain technical concepts to non-technical colleagues
- Organization: Ability to manage multiple requests and shifting priorities in a fast-paced environment
Personal Attributes
- Detail-Oriented & Thoughtful: Takes pride in accuracy, clean execution, and thorough follow-through
- Customer-Centric Mindset: Treats internal stakeholders as customers, prioritizing trust, responsiveness, and service quality
- Adaptable & Eager to Learn: Thrives in a dynamic environment and is motivated to grow skills as responsibilities evolve
Success in This Role
- Salesforce data remains clean, accurate, and consistently maintained
- Sales and Customer Success teams spend less time on administrative and operational tasks
- Reporting and documentation are up to date, reliable, and easy to use
- The Associate becomes a trusted, go-to partner for day-to-day revenue operations support
Top Skills
What We Do
Decisions provides a rules-driven, no-code platform, enabling companies to drastically reduce their time to market for their applications. Decisions technology is deployed as the basis of multiple commercial applications in healthcare, life sciences, finance, logistics, and operations software. It is used directly by companies on almost every continent, ranging from mid-size companies to many Fortune 500 corporations.
Decisions provides one no-code platform for all types of business processes. With our no-code visual designer you can deploy fast and empower business users to manage their own processes. There are thousands of features built-in, ready to drag and drop and you’re done! Our rules-driven automation allows you to adapt quickly to price changes, regulations, customer demands and more.
We have seen technology evolve rapidly during the past decade, and the disruption of Covid-19 cannot be understated. Entire industries have been forced to reengineer how they get work done. The chaos caused by the pandemic has shown how ill-prepared many businesses are to adapt to sudden changes. For example, processing paperwork is difficult when employees are remote and paper forms are physically at the office.
Without automation, these processes grind to a halt. Systems and processes that are inflexible and cannot scale break down when people change their behavior all at once. These are just some of the challenges presented by the global pandemic that are accelerating the adoption of automation and digital transformation.
We remain committed to delivering an experience that gives more control and configuration ability to administrators. Specifically, allowing programmers to build things that can be configured by non-programmers in a way that is safe, visible and flexible. This challenge has driven us to create numerous technologies in use today at some of the world's largest and most innovative companies.
