Sales Operations Associate

Posted 3 Days Ago
Be an Early Applicant
Austin, TX
In-Office
Mid level
Fintech • Real Estate • Security • Software • Financial Services • Cybersecurity • PropTech
Closinglock protects the people behind every real estate transaction by securing the flow of funds.
The Role
The Sales Operations Associate will optimize Salesforce, manage day-to-day CRM operations, drive process improvements, and support sales forecasting and reporting.
Summary Generated by Built In
Company Overview
Closinglock is modernizing the real estate world's way of transferring information and funds to eliminate wire fraud and provide a secure, easy-to-use platform for title companies, law firms, and other financial services to protect themselves and their clients from wire fraud. We act in the long-term best interests of our customers by understanding their problems. When our customers win, we win. To date, we have protected over $250B+ in funds related to residential property transactions. Closinglock's platform has been used by clients in all 50 states and across 42 countries.
Closinglock was founded in 2017 by Andy White, CEO, and his wife, Abigail White. The company is headquartered in Austin, TX, with an office in downtown Austin. Today the company has grown to 90+ employees across product & engineering, sales, partnerships, customer success, marketing, and finance.
Mission : Simplify the real estate closing experience for all parties
Vision : Provide a secure and efficient transfer of data and funds
The inherent value of what we offer with our fraud prevention platform and modern payment solution for real estate is protecting a homebuyer's largest investment in their life.
We are rapidly growing our team and are looking for more incredible talent. Our current team is built of top performers from world-class companies, and we will continue to hire that way. We firmly believe that top performers want to work with other top performers. We have a lot of fun at work because we trust each other and respect each other's talents, abilities, and experiences. We are hyper-focused on a common vision, and our company strength is based on the unparalleled quality of our team. There is no limit to what we can accomplish together!
Check out our website to learn more about our company.
About the Role
We're hiring a Sales Operations Associate with prior experience in sales or revenue operations to support the scalability and effectiveness of our growing go-to-market organization. This role will be instrumental in optimizing Salesforce and our integrated tech stack, ensuring data accuracy, and driving process improvements that enable predictable, efficient revenue growth.
You will report to the Head of Revenue Operations and work closely with sales leadership, Operations, and Marketing to build a high-performing sales infrastructure, support data-driven decision-making, and ensure that our systems and processes scale with the business. This is an exciting opportunity for someone who loves solving problems, organizing data, and driving operational excellence within a high-growth environment.
What You'll Do
  • Own day-to-day Salesforce administration , including users, automation, and data management
  • Maintain and optimize GTM systems such as Salesforce, Totango, Outreach, and Highspot
  • Build and manage reports and dashboards to provide visibility into sales performance and pipeline health
  • Support forecasting, territory planning, and lead routing to drive efficiency
  • Ensure CRM data accuracy and process consistency across teams
  • Partner cross-functionally to improve sales processes, enablement, and tool adoption

What We're Looking For
  • 3+ years of experience in sales operations, revenue operations, or CRM administration (preferably in SaaS or a fast-paced tech environment)
  • Strong understanding of Salesforce (Salesforce admin strongly preferred); experience with HubSpot, Outreach, and Highspot is a plus
  • Excellent analytical and Excel/Google Sheets skills
  • Detail-oriented with a process-driven mindset and ability to manage multiple priorities

This is a full-time, in-person position in our Austin, TX office.
Perks & Benefits
At Closinglock, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs. These benefits include:
  • Work-life balance
  • Competitive Salary
  • Equity compensation
  • Medical, Dental, Vision, and Life Insurance
  • Unlimited PTO
  • 401k Match
  • Maternity/paternity leave
  • Monthly team get-togethers (Lunches, social events, sports outings, etc)

Closinglock is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Top Skills

Excel
Google Sheets
Highspot
Outreach
Salesforce
Totango

What the Team is Saying

Weston Conway
Abigail White
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The Company
HQ: Austin, TX
100 Employees
Year Founded: 2017

What We Do

Closinglock is the trusted platform for securing and streamlining real estate transactions. Working with title and escrow companies, we protects what truly matters: their clients, their funds, and their hard-earned reputation. Closinglock brings the real estate payments workflow into one secure space to prevent fraud and digitize the process, allowing buyers to pay their earnest money deposit and down payments digitally in a click, and allows title companies to disburse funds back out to the parties who need to be paid. With over $500 billion in transactions already safeguarded, Closinglock is setting the new standard for secure closings.

Why Work With Us

At Closinglock, we believe security isn't just a feature—it's a responsibility. We're driven by the belief that real estate is personal: understanding that behind every transaction is a person, a family, and a future. If you're looking to work with a purpose-driven team that takes immense pride in protecting people, you'll find your home here.

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Closinglock Offices

OnSite Workspace

We love to be in person 5 days a week in downtown Austin - parking included!

Typical time on-site: None
Company Office Image
HQAustin, TX
Downtown Austin with a great view of lady bird lake. Very short walks to many bars, restaurants, coffee, etc.

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