Sales Operations Associate

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

We’re looking for an Associate, Sales Strategy and Operations APAC to join the Sales Operations team at Snap Inc! The mission of the Sales Operations Strategy group is to maximise ads business growth and performance by being the objective, trusted partner to leadership through strategic planning, cross-functional collaboration and operational excellence. 

You’ll partner with sales and cross-functional teams (e.g. product marketing, finance, etc.) to set strategy, generate impactful insights, provide recommendations and manage commercial execution-oriented initiatives. 

Working from our China office, you’ll directly support China team in efforts to amplify revenue, improve sales productivity, set business rhythm and operations, guide expansion plans & goals and directly shape the future of the Snapchat experience for advertisers.

What you'll do:

• “Run the business” operational excellence
  • Prepare weekly, monthly, and quarterly advertising performance and forecast support
  • Provide weekly ad pacing reports for visibility on actuals vs. forecasts
  • Create post-monthly variance analysis to identify ad revenue performance
  • Maintain and run a tight cadence on weekly business reviews, quarterly business reviews and other management reviews 
• Automation and Efficiency - Help in building and maintaining dashboards and/or data pipelines in CRM (Salesforce) and other analytical tools like Looker, Excel etc.
• Deliver sharp insights through data on operational and revenue excellence eg: pipeline management, product lever update etc. 
• Strong analytical support on quarterly forecasting, annual budgeting, and long-range planning processes
• Contribute to cross-functional projects with the regional business partners (sales strategy and operations peers), sales, finance, accounting, operations, and product teams
• Build and surface reports from marketing intelligence platforms to gauge the health of the business, identify untapped opportunities, and capitalize on trends / market movements 

Knowledge, Skills & Abilities:

• Ability to work independently and drive activities to completion through strong ownership and attention to detail in a fast-paced and ambiguous environment
• Ability to problem-solve and troubleshoot issues that arise within a process or system
• Demonstrated experience learning quickly and being intellectually curious
• Experience extracting, cleaning, and analyzing large datasets to inform business decisions
• Strong business judgment, problem solving, and analytical skill
• Excellent verbal and written communication skills and feels comfortable interacting with all levels of management

Minimum Qualifications:

• 2+ years of experience in sales operations, business analytics, or a related function
• Strong analytical and problem-solving skills, with exceptional Excel skills
• Proficiency with SQL, CRM, and Looker; Python is an advantage
• Self-directed and proactive, with a high bar for the quality of their work

Preferred Qualifications:

• Experience in the APAC media and advertising landscape, including its industry dynamics and key players
• Management consulting background

If you have a disability or special need that requires accommodation, please provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!