About The Role
Join our dynamic Sales Operations team at Arrow!
As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems. This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes.
This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role. Preferred candidates will have 1-3 years of professional experience in areas such as Customer Service, Data Governance, Administration, or Business Operations.
What Will You Do
As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:
• Prepare and manage customer quotations, supporting both new business opportunities and ongoing customer requirements.
• Maintain and update pricing, product, and customer data in internal systems to ensure accuracy and efficiency.
• Support order processing by ensuring quoted prices and customer information are correctly reflected in the system.
• Investigate and resolve data discrepancies, pricing issues, and order-related queries.
• Handle post-invoice adjustments and coordinate with relevant teams to ensure timely resolution.
• Monitor quote and backlog-related alerts, making necessary corrections to support smooth order processing.
• Work closely with Sales, Customer Service, and other internal stakeholders to deliver an excellent customer experience.
Who You Are
• English on min B2 level (both spoken and written), additional language is an asset.
• Good knowledge of MS Office, especially Excel
• Experience in Customer Service, Order Management, Sales, Data Governance, Administration, Business Operations, or other operational support functions
• Accountability
• Communication and coordination skills
• Customer-oriented attitude
What We Offer
• Permanent contract with 3 months’ probation period.
• Interesting career development opportunities in a quickly growing environment.
• Private Medical Care program + Dental Package.
• MyBenefit System (including MultiSport Card & vouchers).
• Dynamic environment with a friendly work atmosphere.
Submit your CV in English.
Who We Are
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.
#LI-JN #LI-hybrid
Skills Required
- English proficiency at minimum B2 level, spoken and written
- Knowledge of Microsoft Office, especially Excel
- Experience in customer service, order management, sales, data governance, administration, business operations, or operational support
- Accountability
- Communication and coordination skills
- Customer-oriented attitude
- Additional language skills
Arrow Electronics, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..
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Affordable Benefits — Medical coverage includes multiple options with income-tiered employer contributions that substantially reduce costs for lower-wage employees (the base plan was heavily subsidized for earners under $55,000). These affordability measures, alongside EAP and telemedicine, help the overall package offset middling base pay in some roles.
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Parental & Family Support — New parents receive fully paid leave (six weeks at 100% pay in prior materials, with more recent reporting of up to 12 weeks fully paid for the delivering parent in the U.S.). Backup dependent care and related family supports are also provided.
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Leave & Time Off Breadth — Many salaried roles have unlimited PTO, while hourly staff receive competitive accrual-based PTO, with added flexibility from floating holidays and observance of MLK Day. These options indicate a broad time-off framework across employee groups.
Arrow Electronics, Inc. Insights
What We Do
A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.
Why Work With Us
Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!
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