The Role
The Sales Operations Associate manages contract execution, automation, project initiation, and ensures data integrity within Salesforce to support customer lifecycle processes.
Summary Generated by Built In
The Sales Operations Associate serves as the final, critical link between a closed deal and a successful customer lifecycle. This role ensures that signed legal agreements, Salesforce Opportunities, and Quotes are accurately translated into executed Salesforce Contract records using customized internal automation. Rather than simple data entry, the position focuses on quality control, operational accuracy, and maintaining data integrity to support downstream processes such as renewals, reporting, and project delivery.
Major Responsibilities:
- Execute contract records in Salesforce using custom workflows and automation.
- Ensure contracts align with organizational business rules and standards. Automation Management
- Trigger and manage automation that generates accurate renewal opportunities.
- Monitor automation outcomes to ensure accuracy and consistency. Project Initialization
- Identify deals requiring professional services and initiate consulting project records.
- Ensure project parameters and deal information are correctly mapped. Data Integrity Auditing
- Compare signed contracts with Salesforce data to identify discrepancies.
- Resolve data issues before impacting reporting, renewals, or downstream processes. Process Improvement
- Partner with RevOps and Salesforce teams to improve automation and workflows.
- Identify edge cases and operational gaps to enhance system efficiency.
Contract Execution
Education and Experience:
- Background in sales operations, revenue operations, contract administration, or similar operational roles is helpful.
- Strong attention to detail and ability to manage operational workflows with high accuracy.
- Ability to work cross-functionally with sales, RevOps, and consulting teams to support deal execution and lifecycle processes.
Experience working with Salesforce is preferred but not required.
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.
Top Skills
Salesforce
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The Company
What We Do
Emsi Burning Glass is now Lightcast. Our name is new, but our dedication to providing the world’s best data-driven talent strategies remains the same. We’re going to continue bringing clarity to the labor market, guiding our customers through a complex and changing world and giving them the competitive advantage they demand. Our mission is to unlock new possibilities in the labor market.
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