Sales Operations - Assistant Manager

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow

About Helix Traffic Solutions

We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support construction projects, and keep communities moving safely.

About Quail Construction

Quail Construction is a proud member of the Helix Traffic Solutions network, serving roadways across Arizona and Nevada with professional traffic control, construction, and traffic management support services.

Quail Construction delivers high-quality, safety-driven solutions for roadway projects, infrastructure work, and special events. With a strong focus on compliance, efficiency, and end-to-end execution, our experienced team is equipped to manage every aspect of traffic control and construction support—making Quail a trusted partner across the Southwest.

Our services and capabilities include:

• Traffic control and traffic management services for work zones and special events
• Sales and rental of traffic control equipment to support safe, organized job sites
• A fleet of truck-mounted attenuator (TMA) trucks to protect crews in high-traffic environments
• Durable barricades for pedestrian and vehicle traffic control
• Specialized aviation solutions, including airport barricades and lighted X’s
• Message boards, temporary traffic signals, and concrete barrier walls

As a true one-stop solution, Quail Construction provides the equipment, expertise, and manpower needed to keep traffic flowing safely while minimizing disruption and maximizing operational efficiency.

Why Work with Helix & Quail Construction?

We’re a people-first organization with a mission centered on public safety and service. When you join Quail Construction, you become part of a skilled regional team backed by the strength, stability, and growth opportunities of the Helix Traffic Solutions national network. You’ll find:

• A strong culture of safety, accountability, and teamwork
• Hands-on work that directly improves roadway and work zone safety
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with strong regional expertise

What to Expect

Our work is fast-paced, hands-on, and essential. Every role at Quail Construction plays a vital part in keeping roadways and event sites across Arizona and Nevada safe, compliant, and efficiently managed. If you’re dependable, safety-focused, and looking for a career with purpose, we’d be proud to have you on our team.

Assistant Branch Manager – Phoenix Branch
Location: Phoenix, AZ Employment Type: Full-Time
Position Summary
The Assistant Branch Manager supports the Branch Manager in overseeing all aspects of daily branch operations, including dispatch, field operations, staffing, equipment management, customer relations, safety compliance, and administrative functions. This position is responsible for promoting operational efficiency, employee accountability, productivity, and overall branch performance. The Assistant Branch Manager must demonstrate strong leadership, professionalism, sound decision-making, and the ability to independently manage branch operations in the Branch Manager's absence.
Essential Duties & Responsibilities
• Assist in managing all daily branch operations, ensuring efficient coordination of personnel, equipment, and resources.
• Oversee dispatch and field activities to ensure appropriate staffing, scheduling, and timely completion of customer requests.
• Provide leadership, coaching, and direction to dispatchers, Foremen, and field personnel.
• Monitor employee productivity, labor utilization, overtime, unbilled hours, and operational expenses.
• Assist with workforce planning, employee performance management, training, and development.
• Ensure compliance with company policies, safety standards, and applicable regulatory requirements.
• Monitor fleet and equipment utilization, maintenance, inventory, and yard organization.
• Support customer relationships, resolve service concerns, and assist with business development and customer retention.
• Utilize operational systems, including Samsara, to monitor safety, driver performance, and operational efficiency.
• Maintain accurate operational documentation, reports, and performance metrics.
• Identify operational challenges, recommend improvements, and implement corrective measures.
• Partner with Human Resources on staffing, employee relations, performance concerns, and policy compliance.
• Assume responsibility for branch operations and operational decision-making in the Branch Manager's absence.
Qualifications & Skills
• Experience in traffic control, construction operations, dispatch, or field supervision preferred.
• Demonstrated leadership, supervisory, and organizational skills.
• Strong communication, problem-solving, and decision-making abilities.
• Knowledge of labor management, scheduling, operational efficiency, and cost control.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with operational technology, reporting systems, and basic computer applications.
• Commitment to professionalism, accountability, safety, and customer satisfaction.
• Ability to work independently and exercise sound judgment.
Leadership Expectations
The successful candidate must demonstrate initiative, integrity, accountability, and the ability to effectively lead employees while maintaining a positive and productive work environment. This individual must be capable of balancing operational demands, employee development, customer expectations, and branch profitability.
Quail Construction is committed to providing opportunities for employee growth, professional development, and internal advancement.

 Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.