Sales Operations and Planning Specialist (Contract-to-hire)

Sorry, this job was removed at 04:27 p.m. (CST) on Thursday, Apr 02, 2026
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Austin, TX, USA
In-Office
Information Technology • Semiconductor • Industrial
The Role
Title: Sales Operations and Planning Specialist (Contract-to-hire)
Location: Austin, TX
Job Type: Full-Time, Contract-to-hire
Work Model: Onsite
      
About SK hynix America
At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape.
We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.
 
Responsibilities:
  • Direct interaction with customers for order acknowledgement and delivery schedule 
  • Order management from entering the order in SAP to the final shipment
  • Maintain communications with HQ on delivery management through the complete logistical cycle from factory to customer
  • Work closely with Sales Account Managers, Operations, Accounting, and Logistics
  • Secure customer data to open new accounts or to increase credit limits
  • Liaison between Customers and Operations
  • Maintain an open line of communication with customers to ensure product requirements are met on time
  • Hub reconciliation
  • Ad hoc and interval reporting on business progress
  • Will coordinate with corporate headquarters to ensure materials are provided according to schedules
  • Will provide input to management, marketing, and sales on current product support from HQ, backlog issues, and other potential schedule issues
  • Data consolidation and analysis, including but not limited to customer forecast, monthly sales tracking, order backlog, and other sales-related generation
  • Product planning and order management
  • Deliver order creation, RMA, sample distribution, Sales analysis, Sample Distribution
  • Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner
Qualifications:
  • Bachelor’s degree (BA/BS) is preferred
  • Minimum of 2 years’ experience as a planner and scheduler in the semiconductor industry
  • Bilingual in English and Korean is preferred
  • Excellent verbal and written communication skills
  • Outstanding analytical and interpersonal skills
  • Strong proficiency with office software, including PowerPoint, Excel, and Word
  • Experience in SAP for Sales Operations
  • Experienced with sales operations process, logistics, and inventory management
  • Being able to work in a multi-cultural environment

Equal Employment Opportunity:

SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. 


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The Company
HQ: San Jose, CA
328 Employees
Year Founded: 1983

What We Do

Semiconductors are essential to all IT products, and its performance often determines the performance of the final products. SK hynix is a global leader in producing semiconductor, such as DRAM, NAND Flash and CMOS Image Sensors. With these technology driven semiconductor products, SK hynix has consistently led the industry and is now the second largest memory chip maker worldwide. IT devices become more pervasive as new imaginative and innovative IT products continue to grab imagination and desires of consumers. SK hynix has enhanced its competency with the best level of technology and a wide range of business portfolios in order to satisfy all those demand from customers. As a member of SK Group*, SK hynix is aiming at becoming the world’s best semiconductor company. SK hynix America Inc. operates as a subsidiary of SK Hynix Inc. *SK Group is one of South Korea's top five industrial conglomerates. It has about 40 affiliated companies, ranging from energy, telecommunications, finance, to construction.

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