All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleSales Operations AnalystJob Description
At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
Azenta Life Sciences is a global leader in the life sciences space with headquarters with offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.
How You'll Add Value:
The Sales Operations Analyst will work closely alongside the Account Management/Sales team and will assist in all support areas of sales. The successful applicant must have the ability to handle multiple tasks in a timely and effective manner and have excellent oral, written and interpersonal communication skills to assist internal and external personnel with inquiries and schedule meetings and appointments as needed.
What You’ll Do:
Facilitate communication between sales team and SMEs throughout the Sample and Repository Solutions (SRS) division
Manage daily pricing requests
Assist with the preparation of sales proposals, client communications, presentations, and contract values
Complete RFPs, including creation, coordination of information within SRS, completion, and submission
Meet with SMEs and internal departments to ensure proposal objectives are met
Responsible for maintaining client databases including contract management and confidentiality agreements
Provide quality and efficient customer service to clients through the daily management of multiple client projects
Ensure accurate proposals are completed in a timely manner according to department quality standards
What You Will Bring:
High School diploma/GED education required; Associate or Bachelor’s degree in Science, Project Management or Business is preferred
Experience in Life Science industry is a plus
1-3 years customer service/sales experience
Experience working in multi-cultural and/or and global environments
Experience using a CRM program e.g. ACT, Goldmine, Salesforce.com
Your Working Conditions:
General office setting
Employee may occasionally work in an area with potentially infectious materials
Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated
Join us and help enable life‑changing discoveries by keeping critical life science systems running reliably—every day.
#IND123
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $62,000.00 - $78,000.00The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
Skills Required
- High School diploma or GED
- Associate or Bachelor degree in Science, Project Management, or Business
- Experience in Life Science industry
- 1-3 years customer service or sales experience
- Experience working in multi-cultural and/or global environments
- Experience using CRM programs (e.g., ACT, Goldmine, Salesforce.com)
- Ability to handle multiple tasks in a timely and effective manner
- Excellent oral, written, and interpersonal communication skills
Azenta Life Sciences Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Azenta Life Sciences and has not been reviewed or approved by Azenta Life Sciences.
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Equity Value & Accessibility — An employee stock purchase plan with a discounted share price and a lookback feature, plus equity and bonus eligibility, provides additional upside beyond base pay.
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Retirement Support — A 401(k) program with company match is highlighted in official materials, indicating meaningful support for long‑term savings.
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Leave & Time Off Breadth — Flexible or unlimited PTO is available for many salaried roles, and paid holidays are included in the package.
Azenta Life Sciences Insights
What We Do
Azenta (Nasdaq: AZTA) is a leading provider of life sciences solutions worldwide, enabling impactful breakthroughs and therapies to market faster. Azenta provides a full suite of reliable cold-chain sample management solutions and genomic services across areas such as drug development, clinical research and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. Azenta is headquartered in Chelmsford, MA, with operations in North America, Europe and Asia. For more information, please visit www.azenta.com.
