Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.
Job Description:
We are seeking a detail-oriented and analytical Sales Operations Analyst to optimize sales processes, provide actionable insights, and drive operational excellence within the sales organization. In this role, you will leverage your expertise to analyze data, develop reports, and streamline operations, ensuring the sales team is equipped to achieve performance goals. The ideal candidate will excel in problem-solving, cross-functional collaboration, and using data-driven approaches to support strategic initiatives.
Key Duties & Responsibilities:
- Analyze sales data to identify trends, monitor performance, and generate actionable insights for leadership.
- Develop and maintain detailed reports and dashboards to track key sales metrics and provide visibility into team performance.
- Collaborate with Sales, Marketing, and Revenue Operations teams to ensure alignment on strategic goals.
- Conduct pipeline analysis to highlight bottlenecks and recommend process improvements.
- Support quota allocation and forecasting processes, ensuring data accuracy and goal alignment.
- Optimize sales processes by identifying inefficiencies and implementing scalable solutions.
- Provide insights into customer segmentation, territory management, and resource allocation strategies.
- Act as a trusted advisor to the sales team, offering recommendations to drive operational efficiency and achieve sales targets.
- Ensure compliance with policies and maintain data integrity in CRM and other sales tools.
Qualifications & Experience:
- Proven experience in sales operations, data analysis, or related roles.
- Proficiency in data visualization tools, CRM systems, and analytics platforms (e.g., Salesforce, Tableau, Excel).
- Strong analytical and problem-solving skills with a focus on data-driven decision-making.
- Solid understanding of sales processes, pipeline management, and forecasting techniques.
- Ability to work collaboratively across departments and influence decision-making.
- Detail-oriented mindset to ensure accuracy and reliability in reporting and analysis.
- Strong organizational and time-management skills to manage multiple priorities effectively.
Benefits:
100% medical, dental and vision insurance, plus dependents
Paid parental leave
Pet insurance Discount
Life insurance
Commuter benefits
401(k)
Employee Assistance Program
Darktrace Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Darktrace and has not been reviewed or approved by Darktrace.
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Healthcare Strength — Healthcare coverage is considered strong in the U.S., with employer-paid medical, dental, and vision noted alongside good networks. Plan quality stands out as a core strength of the package.
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Leave & Time Off Breadth — Time off typically includes around 20–21 days of PTO plus paid holidays, with mentions of an additional birthday day. Parental and family leave are also described as part of the offering.
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Affordable Benefits — Employer-paid health coverage for employees—often extended to dependents—reduces premium costs. This makes core medical benefits more financially accessible.
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What We Do
Darktrace, a global leader in cyber security AI, delivers world-class technology that protects over 5,500 customers worldwide from advanced threats, including ransomware and cloud and SaaS attacks. The company’s fundamentally different approach applies Self-Learning AI to enable machines to understand the business in order to autonomously defend it. Headquartered in Cambridge, UK, the company has 1,500 employees and over 30 offices worldwide. Darktrace was named one of TIME magazine’s ‘Most Influential Companies’ for 2021.
