Sophos Jobs

Sales Operations Analyst (Channel-Focus)

Sophos

Sales Operations Analyst (Channel-Focus)

Reposted 9 Days Ago

2 Locations

Remote

115K-191K Annually

Mid level

Security • Software

The Role

As a Sales Operations Analyst, you will manage sales territories, forecast sales, monitor pipeline health, and optimize sales tools. You will collaborate with sales leadership and provide data analysis to enhance sales efficiency.

Summary Generated by Built In

About Us

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

We are seeking a detail-oriented and strategic Sales Operations Analyst (channel-focused) to join our team. This role is critical in driving the efficiency and effectiveness of our sales organization through data-driven insights and operational support. The ideal candidate will be responsible for territory planning and management, forecasting, pipeline management, and system/tool optimization to support business growth and performance.

What You Will Do

Territory Planning & Management (channel-focused)

Develop, implement, and maintain sales territory models to ensure balanced workload and market coverage.

Partner with sales leadership to evaluate territory performance and make recommendations for optimization.

Forecasting & Reporting (channel-focused)

Support the development and refinement of sales forecasts by analyzing historical trends, pipeline data, and sales activity.

Maintain and deliver regular reporting packages for sales leadership, including forecast accuracy, attainment, and trending analysis.

Collaborate with Finance and Sales to ensure alignment on forecast methodologies and targets.

Pipeline Management (channel-focused)

Monitor pipeline health, coverage, and movement to provide visibility into sales performance and future revenue.

Identify gaps, risks, and opportunities within the funnel and recommend actions to improve conversion rates and deal velocity.

Support sales reps and managers with insights and tools to manage their pipelines effectively.

Systems & Tools Optimization (channel-focused)

Serve as a key business user and administrator for CRM (e.g., Salesforce) and related sales systems.

Drive process improvements and system enhancements to streamline sales operations and improve user experience.

Coordinate with IT and vendors to test, implement, and train on new tools and system updates.

What You Will Bring

Bachelor’s degree in Business, Finance, Economics, or a related field preferred.

2–5 years of experience in Sales Operations, Business Operations, or a related analytical role supporting the channel/channel leaders.

Strong analytical skills with proficiency in Excel, Salesforce (or other CRM systems), Anaplan and BI/reporting tools (e.g., Tableau, Power BI)

Excellent communication and interpersonal skills with the ability to work across functions and levels.

Highly organized and detail-oriented with a proactive and problem-solving mindset.

In the United States, the base salary for this role ranges from $115,000 to $191,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Sophos Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sophos and has not been reviewed or approved by Sophos.

Leave & Time Off Breadth — Time away is positioned as broad, with company-wide wellness days plus dedicated learning days and paid volunteer time.
Parental & Family Support — Family-related leave appears more comprehensive than baseline offerings, including paid parental leave, caregiver leave, and extended bereavement leave.
Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through always-available assistance resources and a Calm subscription, suggesting a lifestyle-oriented benefits approach.

Learn more about Sophos's Compensation & Benefits →

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The Company

Burlington, MA

3,747 Employees

Year Founded: 1985

What We Do

Cybersecurity Evolved. As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.