Sales Operations Analyst

About the Role:
As a Sales Operations Analyst, you'll play a pivotal role in enhancing our sales force's productivity by streamlining operational processes. In this role, you'll undertake tasks that support various sales functions and contribute to the smooth execution of sales activities. Your work will help drive the efficiency and reliability of our sales operations, ensuring our sales team can achieve their targets.
Responsibilities:
• Execute and monitor routine sales reports and analytics.
• Assist in the coordination and implementation of sales projects.
• Maintain and improve sales process documentation.
• Calculate and verify sales compensation and incentive payouts.
• Support data integrity initiatives within sales systems.
• Participate in the development and administration of sales training materials.
• Assist in identifying opportunities for process improvements.
• Provide support for sales system and tool utilization.
• Assist in analyzing sales performance metrics.
• Coordinate with cross-functional teams to support sales initiatives.
Skills & Experience:
• 3+ years experience in a business analysis, data analytics, financial analysis, or a commission analyst role within a subscription-based software environment.

• Analytical Skills: Ability to analyze data and generate actionable insights.
• Project Coordination: Experience in coordinating small-scale projects.
• CRM Systems: Basic familiarity with Customer Relationship Management systems.
• Problem-Solving: Capability to identify issues and propose solutions.
• Sales Compensation: Understanding of sales compensation calculation and processes.
• Process Improvement: Interest in identifying and suggesting process enhancements.
• Technical Aptitude: Ability to learn and utilize sales tools and systems.
• Interpersonal Skills: Effective interaction and collaboration with team members.

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.