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The Role
As a Sales Operations Analyst, you will provide analytical support to enhance sales performance, develop forecasting models, and ensure data integrity while collaborating with cross-functional teams.
Summary Generated by Built In
At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.
From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.
As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.
Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.
In 2024, we reached €179M ARR with nearly 1,000 team members worldwide. And we’re just getting started!
As a Sales Operations Analyst, you will be the data intelligence backbone of our Sales organization. You'll transform raw data into actionable insights that drive strategic decisions, optimize sales performance, and accelerate revenue growth. Working closely with Sales leadership, RevOps, and cross-functional teams, you'll build the reports, dashboards, and analytical frameworks that power our go-to-market engine.
Reporting to the Sales Operations Manager, you'll own key analytical workstreams and serve as a trusted advisor to sales leaders seeking to understand performance, forecast accurately, and identify growth opportunities.
Your impact at Brevo:
- 1. Sales Analytics & Reporting
- 2. Forecasting & Planning
- 3. Sales Optimization & Strategy
- 4. Data Quality & Systems
Build dashboards and reports tracking key sales metrics (pipeline, conversions, quota attainment, cycle times)
Deliver recurring and ad-hoc analysis with actionable insights for Sales leadership
Proactively identify trends and opportunities in sales performance data
Develop revenue forecasting models and monitor pipeline health
Support quota setting, territory optimization, and capacity planning with data-driven analysis
Identify productivity improvements and provide analytical support for GTM initiatives
Analyze compensation effectiveness and sales process bottlenecks
Ensure CRM data integrity and optimize sales tech stack for better reporting
Document processes and collaborate cross-functionally with Ops and Finance teams
Who you are:
- 2-4 years in Sales Operations, Business Intelligence, Data Analytics, or Management Consulting (B2B SaaS preferred)
- Advanced analytical skills with large datasets and proven ability to derive actionable insights
- Strong understanding of B2B SaaS sales processes, metrics, and best practices
- Technical proficiency with:
- Excellent communication - translate complex data into clear narratives for non-technical audiences
- Project management - handle multiple priorities and deliver quality work under deadlines
- Fluency in English
CRM platforms (Salesforce, HubSpot, or similar)
Data visualization tools (Looker, Tableau, Metabase, Omni, or similar)
Excel/Google Sheets (advanced functions, pivot tables, formulas)
SQL for data extraction and analysis
Why people love working at Brevo:
- A place to grow, together : Join an international team in a bright, collaborative and fast paced environment
- Learning, every step of the way: Access to English classes and 155,000+ courses on Udemy, plus a strong internal culture of knowledge-sharing and support.
- Flexible for life : A remote-friendly setup, budget to support your home workspace, and relocation assistance for international talents.
- A culture that cares : From inter-office trips to regular team events, there are plenty of ways to connect beyond your day-to-day. You’ll also find active social, green, and LGBTQIA+ communities, plus Work Council benefits via Leeto, all here to support what matters to you, inside and outside of work.
Our candidate journey:
- TA video interview (30 min)
- Hiring manager interview with our Sales Ops Manager
- Case study
- Get2know with the team
- Reference check
Whoever you are, wherever you’re from, if this role speaks to you, we’d love to hear from you.
At Brevo, we’re proud to be an AI-first company. Still, every application is carefully reviewed by a member of our team.
Top Skills
Crm Platforms (Salesforce
Data Visualization Tools (Looker
Excel/Google Sheets
Hubspot)
Metabase
Omni)
SQL
Tableau
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The Company
What We Do
Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform to grow meaningful relationships.
Why Work With Us
We’re proud of our teams’ diversity. Different perspectives, varied backgrounds, and diverse experiences make us stronger as a whole. If you’re looking for a fast-paced, diverse, and exciting work environment where your potential for growth and development is unlimited, then we look forward to meeting you soon!
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