Sales Operations Analyst (Costa Rica)

Reposted 10 Days Ago
Be an Early Applicant
San Jose, CA
Hybrid
Mid level
Cybersecurity
The leader in real-time cloud security
The Role
The Sales Operations Analyst supports reporting, builds dashboards, collaborates with various teams, and ensures data accuracy across platforms to drive sales effectiveness.
Summary Generated by Built In
At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.

We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.

Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.

If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.

What you will do

  • Reporting to the Director, Sales Operations you will support forecast and pipeline reporting across teams, partnering with Sales Ops Managers to provide weekly visibility to leadership.
  • You will build reports, dashboards, and data visualizations in Salesforce, Google Sheets, Clari, and other tools.
  • You will partner with Sales Ops leadership to support territory assignments, quota data, and account segmentation exercises.
  • You will drive data hygiene and system accuracy across Salesforce and adjacent GTM platforms.
  • You will collaborate with Enablement, Marketing Ops, Customer Success, Finance and Channel to align on reporting standards and shared metrics.
  • You will provide ad hoc reporting and analytical support for strategic initiatives and business reviews.
  • You will assist with tool adoption and process documentation to ensure consistency across the global Sales org.

What you will bring with you

  • 3+ years of experience in Sales Operations, Revenue Operations, or Business Analytics in a SaaS company.
  • High proficiency in Google Sheets and Excel including pivot tables, VLOOKUPs, and advanced formulas.
  • Experience using Salesforce for reporting, dashboards, and troubleshooting data inconsistencies.
  • Exposure to other GTM tools including Salesforce, Clari, Gong, Outreach, Linkedin Sales Navigator, ZoomInfo, Demandbase, Quip.

What we look for

  • Comfortable with data storytelling — able to explain numbers in context and derive business meaning.
  • An interest in AI and adopting it to add efficiencies to the GTM engine
  • Collaborative approach to working across teams.

When you join Sysdig, you can expect:

  • Extra days off to prioritize your well-being
  • Mental health support for you and your family through the Modern Health app
  • Great compensation package

We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.

Some of our Hiring Managers are globally distributed, an English version of your CV will be appreciated.

Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.

#LI-MC1
#LI-Hybrid

Top Skills

Clari
Demandbase
Excel
Gong
Google Sheets
Linkedin Sales Navigator
Outreach
Quip
Salesforce
Zoominfo
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The Company
HQ: San Francisco, CA
700 Employees
Year Founded: 2013

What We Do

Sysdig delivers cloud security the right way with open innovation, agentic AI, and the uncompromising truth of runtime. In a world of black boxes and blind spots, Sysdig helps security and development teams prevent, detect, and respond to threats in the moment.

AI is only as powerful as the signals it receives, and Sysdig Sage™ – the first agentic AI analyst for cloud security – is fueled by the deepest runtime intelligence in the industry. It doesn’t just observe. It reasons and acts with the context, speed, and precision that modern teams need to build and defend innovation in real time. Founded by the creators of Falco and Wireshark, Sysdig is trusted by more than 60% of the Fortune 500 and is built for those who refuse to compromise on security.

Why Work With Us

Sysdig's global expansion is fueled by our dedicated "Sysdiggers," known for collaboration, innovation, & transparency. With a diverse, international presence, we value every voice & are committed to our core values. We prioritize well-being with a top-tier benefits package. Join us to empower our team, thrive, & deliver our best work globally.

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