Sales Operations Analyst

Salary range is:

$76,267.00 - $90,000.00

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

 

The RoleWithin the Markets Organization, the Sales Operations Analyst is responsible for driving salesforce productivity in a multi-channel organization by leveraging sales and customer information, analyzing financial and market data to continuously refine sales strategies, and improve sales performance.
This position serves as the hands-on analysis point for the sales channels and internal CCC teams, to identify areas of opportunity, target revenue growth, and align the channels with corporate strategy.
Additional responsibilities include developing improved sales processes and operational measures, implementing and managing productivity tools, such as Salesforce, managing delivery of all requests for reports, ad-hoc analysis, program results, modeling, and presentations.

 

Key Responsibilities:

• Deliver analyses and presentations for sales teams, sales leadership, and Senior Management, as well as Operational and Board meetings.
• Analyze and evaluate sales pipeline, win/loss, and customer/market trends, their impact on sales performance and recommend proposals to drive revenue growth and account penetration.
• Drive sales force productivity in a multichannel organization by developing improved processes and measures, implementing and managing productivity tools.
• Lead analysis projects that improve or redesign business processes to increase revenue, increase productivity, or reduce expenses.
• Develop and implement processes to ensure that opportunity and pipeline data contained in Salesforce is high quality and reliable.
• Identify data sources, analyze customer and other operational data, and use various analytic techniques to address operational problems, such as identifying growth segments or improving customer profitability through more precise segmentation.

 

Requirements:

• BA/BS degree is required, preferably Business, Economics, or Accounting
• Minimum of 3 years relevant experience working as an analyst, ideally within a sales organization
• Strong organizational and time management skills, with ability to manage highly complex and/or critical customer issues
• Advanced skills in Excel and PowerPoint. Strong spreadsheet abilities are crucial.
• Experience working with sales/marketing teams and Salesforce
• Superior communication, presentation, and interpersonal skills
• The ideal candidate will come from an action-oriented and results-based environment.
• The successful candidate will be an energetic, roll-up-the-sleeves self-starter with strong people and analytical skills

Desirable Skills or Experience

• Sales Operations or Consulting experience
• Experience with other CRM systems
• Experience with PowerBI

 

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match

• Paid time off

• Annual Incentive Plan Performance Bonus

• Comprehensive health insurance

• Adoption Assistance

• Tuition Reimbursement

• Wellness Programs

• Stock Purchase Plan options

• Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.