Sales Operations Specialist

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Essential Job Responsibilities

• The Sales Operations Specialist will work closely with Sales Leaders to provide consultation and support in managing operations, reporting, analytics and process deployment aspects of the supported sales teams.

• The analyst will be expected to identify areas for continuous improvement, apply critical thinking to solve issues, and report on metrics that drive sales performance

• Generate insights through visualizations and advanced analytics

• Monitor, investigate, and analyze sales data to provide a complete picture of sales productivity, revenue and activities

• Develop narratives and recommendations from analyses, build presentations, and present findings to stakeholders

• Identify the need for new processes, clarify goals and responsibilities, and lead implementation and improvement efforts

• Work with other sales teams and functional areas across Epiq

• Ad hoc requests, as necessary

• Location: Eastern Time Zone

• May require an occasional early start due to support of London-based team

• Systems: Salesforce.com (required), Outreach (desired),

• Specific responsibilities include:

  • Weekly

    • Lead process of pulling together weekly bookings forecast for EMEA region

    • Production and distribution of Weekly Sales Report (wins, losses, pipeline, key pursuits results, new opportunities, activity tracking and coordinating input from other functional areas)

    • Pipeline management and hygiene

    • Facilitate SFDC cases and ensure proper resolution

    • Assist with lead management

  • Monthly

    • Facilitate monthly sales reporting package for International and Global sales results

    • Tracking of monthly attainment versus Annual Operating Plan sales related metrics

    • Ensuring account reviews by all EMEA sales associates are performed and tracking to quarterly / annual targets

    • Book-to-bill analysis to understand revenue yield and/or delays of closed-won deals

  • Quarterly

    • Review of accounts with no activity to make recommendations for re-assignment

    • Sales associate Quarterly Business Reviews scheduling, planning and template development

Qualifications & Requirements

Education:

• Bachelor's degree in business or related field.

Experience:

• 3-5 years of experience in sales operations or related field.

Skills:

• Communication

• Customer Relationship Management (CRM)

• Customer Satisfaction

• Proactive Management

• Professional Collaboration

• Relationship Building

• Sales Analysis

• Sales Enablement

• Sales Growth

• Sales Management

• Salesforce.com

• Outreach (desired)

Certifications:

• Required: None

• Preferred: Certified Sales Operations Professional (CSOP).

Physical Requirements:

• Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

The Compensation range for this role is 70,000.00 to 100,000.00 USD annually and may be eligible for an annual bonus. 

#LI-MC1

#LI-REMOTE

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.