Sales Operations Analyst

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

• LifeVest, the world first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
• HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
• TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
Job Summary
Assesses information needs, analyzes results and presents key findings in support of day-to-day business matters. Plans and manages data and analytics projects of low to moderate complexity and impact to the business.
Essential Functions

• Creates reports and maintains data that supports day-to-day operations and compliance with key policies, procedures and metrics. Analyzes metrics and supports audits of source data.
• Participates in the planning, development, modeling, implementation and reporting of all related data.
• Supports leaders and subject matter experts to identify short-term data and analytics goals related to business objectives.
• Prepares ad hoc and re-occurring reports. Tracks and reposts the financial implications of business decisions and identifies approaches to resolve business problems. Monitors and reports on progress and results as requested.
• Analyzes and reports trend data to assist in planning. Recommends changes to business processes and procedures as appropriate.
• Partners with sales, finance and field sales to implement research designs and quantitative techniques using mid to high-level analytical tools.
• Serves as a liaison to internal and external suppliers of data and insights for assigned areas of responsibility.
• Creates files that include topics related to internal processes and procedural trends in commissions, headcount and territory alignment.
• Works with supervisors to develop, communicate, and enforce standards for proper documentation and organization of electronic files, data and actuarial data deliverables.
• Trains and mentors less experienced specialists within the section.
• Conducts special research projects as directed.

Required/Preferred Education and Experience

• Bachelor's Degree With a minimum of three years of experience in research, analysis, strategic planning, financial analysis, information systems or related field required.
• Sales operations experience preferred.
• Experience with dataset, programming, querying and reporting design required.
• Machine Learning, Artificial Intelligence, and Predictive Analytics experience preferred.
• Project management experience preferred.

Knowledge, Skills and Abilities

• An understanding of analysis and research required.
• Knowledge of JIRA, Power BI, and Advanced Analytics preferred.
• Knowledge of statistical and financial analysis and quantitative techniques preferred.
• Proficiency with word processing, spreadsheet, database, presentation and flow-charting software required.
• Proficiency with research-specific, statistical report writing software preferred.

Physical Demands

• If the job is physically demanding, this should be stated in the job description. A physically demanding job is one where the incumbent is required to stand for extended periods of time, lift heavy objects on a regular basis, do repetitive tasks with few breaks, and so forth.
• While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

Working Conditions

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position is generally performed in a typical office environment that is usually quiet. Employee is expected to work collaboratively with team members, as well as able to work independently with limited supervision. Work will require significant computer and telephone work.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.