Sales Operations Analyst

Position Overview:

The Sales Operations Analyst will play a crucial role in supporting the growth and retention efforts of the Provider Network. This position is dedicated to optimizing sales processes, enhancing revenue generation strategies, and improving overall operational efficiency within the sales team.

Responsibilities:

• Maintain and update Provider Model data.

• Generate and analyze Salesforce reports to provide actionable insights.

• Address ad hoc reporting requests from various stakeholders.

• Assist with Integrated Delivery Network (IDN) initiatives.

• Prepare materials for client stewardship meetings and presentations.

• Collaborate on projects related to Payments business unit on an as needed basis.

• Ensure timely execution of project deliverables.

• Analyze recent deals to identify revenue gaps and opportunities for improvement.

• Monitor and manage account suspensions to minimize revenue loss.

• Support the sales team in refining sales processes for increased efficiency.

• Promote effective utilization of the CRM system to track sales activities and performance.

Qualifications:

• Bachelor’s degree preferred.

• 3+ Experience in revenue operations or sales support roles preferred.

• Excellent written and verbal communication skills.

• Strong presentation skills.

• Experience using Salesforce and excel required.

• SQL experience preferred.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Commitment to Diversity, Equity, Inclusion, and Belonging 
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support 

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].

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