Sales Operations Analyst

Posted 2 Days Ago
Be an Early Applicant
Rome
Entry level
Healthtech • Information Technology • Software
The Role
The Sales Operations Analyst is responsible for ensuring data quality and performance tracking, managing sales operations processes, supervising KPIs, liaising with teams for improvements, and enabling efficient lead management.
Summary Generated by Built In

Descrizione dell'azienda

Miodottore is Italy’s number 1 online portal for booking appointments with medical professionals. We currently attract over 1 million patients monthly and list almost 200,000 medical professionals on our website. We are a subsidiary of DocPlanner.com which is currently operating in 15 countries around the world.

Join us and help “Make the Healthcare Experience More Human”!

Descrizione del lavoro

What will you do with us?

The Sales Operations Analyst is responsible for monitoring our organization’s data quality and actual performance of expected tasks within daily operations. Such responsibilities include tracking business results, monitoring production KPIs and cleaning data issues when they arise in relation to our CRM.

Reporting directly to the Sales Excellence Manager, the Sales Operations Analyst tasks include:

  • Create automations related to sales operations processes to ensure maximal effectiveness and operational perfection
  • Supervise KPIs, metrics and performance of local teams and provide useful insights for team leaders and managers to improve productivity in all possible areas
  • Re-think processes, detect bottlenecks, and be in constant pursuit of improvements of automations, KPIs, and tools to increase efficiency.
  • Liaise with the Data Quality team to develop new tools enabling a smoother running of operations
  • Liaise with global team to align processes with other countries
  • Be the operational enabler to ensure leads are assigned and contacted promptly

Qualifiche

 Requirements

  • At least 6 months of working experience in Business Operations 
  • Fluent in English
  • Knowledge of Hubspot and/or Salesforce
  • Knowledge of GSuite
  • Excellent team working, interpersonal and communication skills
  • Proven analytical, evaluative, and problem-solving abilities

Informazioni aggiuntive

Benefits

  • Participation in our Stock Option plan
  • Smart working


And also:

  • Work in a scale up atmosphere
  • Significant opportunity for professional growth
  • A chance to "make a dent in the universe"
  • Autonomy and impact on what you do
  • An opportunity to learn from great, experienced people with successes in their fields
  • Work to change people's lives for better


Top Skills

Hubspot
Salesforce
The Company
Warsaw
2,798 Employees
On-site Workplace

What We Do

With a global mission to “make the healthcare experience more human”, Docplanner creates digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly

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