Sales Operations Analyst

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Canada
Remote
1-3 Years Experience
Retail • Sales • Software
The Role
As a Sales Operations Analyst at Leap Tools, you will support the sales team by managing Salesforce, optimizing sales processes, analyzing data, and developing reports and dashboards to drive decision-making. You will collaborate with sales leadership and provide insights to improve sales effectiveness and productivity.
Summary Generated by Built In

At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company.

About our product

Our technology lets you see products in your own room before you buy. Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room. You definitely want to make sure it will look good in your space. We enable that through cutting-edge computer vision technology, presented in an extraordinarily simple and accessible way. Try our rug demo now! Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table: https://www.roomvo.com/rugdemo4r

About you

We are seeking a highly-motivated and data-driven Sales Operations Analyst to join our growing team. In this role, you will play a crucial part in supporting our sales organization by providing data-driven insights, optimizing sales processes, and supporting the sales team to be highly effective. You will be responsible for day-to-day administration of Salesforce and other sales technologies, analyzing sales data, identifying trends, and developing lists, reports, and dashboards to support the sales organization in decision-making and achieving their targets.

What You'll Do

    • CRM (Salesforce) and Sales Technology Management
      • Maintain integrity and accuracy of CRM data.
      • Support internal teams with Salesforce training, troubleshooting, guidance, etc. 
      • Support in the implementation of new technologies and integrations.
    • Process Optimization
      • Evaluate and analyze existing processes to identify bottlenecks and inefficiencies.
      • Propose and implement process improvements to enhance productivity.
      • Develop and maintain documentation on technology and process changes, best practices, training materials, etc.
    • Data Analysis and Reporting
      • Collect, clean, and analyze data from various sources, including CRM (Salesforce).
      • Identify and track key performance indicators (KPIs) for sales performance.
      • Develop and maintain reports and dashboards to support go-to-market (GTM) strategy and goals.
      • Conduct ad-hoc analysis to answer specific business questions and support GTM strategy development and planning.
    • Collaboration and Communication
      • Collaborate with Sales leadership, Sales reps, and other stakeholders.
      • Communicate findings and insights through reports, dashboards, and presentations.
      • Provide data-driven recommendations to support decision-making.

Requirements:

  • Bachelor’s degree in Business Administration, Statistics, Economics, or a related field.
  • 2+ years of experience in sales operations, business analysis, or data analysis.
  • Proficiency with Salesforce.
  • Proficient in Excel and/or Google Sheets.
  • Strong analytical and problem-solving skills with the ability to interpret and analyze data.
  • Excellent communication and interpersonal skills with the ability to work effectively with cross-functional teams.
  • Strong attention to detail and ability to manage multiple tasks.
  • Bonus Points:
    • Salesforce Administrator certification
    • Experience with middleware (ex: Zapier)
    • Knowledge of sales methodologies and best practices.

    About our culture

    • We're a remote-first company that encourages our employees to work from where they're most productive.
    • We work in tight-knit teams to cultivate an ownership mentality.
    • We cherish curiosity and an obsession for details because we know these details are invaluable over the long run.
    • We're hyper-focused on our achievements and our ability to execute our promises. We act with urgency.
    • We value work-life balance by offering generous time off
    • Work anywhere in the world for up to 3 months!
    • We value families, by offering a parental leave program
    • We offer a work-from-home stipend
    • Your birthday (and our company's birthday) is a day off!

    About our hiring process

    Now: You upload your resume and complete a brief questionnaire.

    Step 1: We arrange a video call with you to assess your abilities. Along with a take-home attention to detail assessment.

    Step 2: You attend the second video interview soon after.

    Step 3: Complete a take-home assessment

    Step 4: You meet one of the founders.

    Step 5: You receive an offer.

    Take the Leap. Apply now.

    Our demo, in case you missed it: https://www.roomvo.com/rugdemo4r

    Top Skills

    Excel
    Google Sheets
    Salesforce
    The Company
    Toronto, Ontario
    140 Employees
    On-site Workplace
    Year Founded: 2009

    What We Do

    Our proprietary AR visualization platform removes the guesswork of choosing the right product. Together, we are changing the way people buy online and in stores - we deliver the solution that gets people clicking! Leap Tools is proud to work alongside global billion-dollar companies who trust us to supercharge their retail operations every day. Our partners, use our technology to enhance their consumer experience by giving consumers the ability to instantly see their vision come to life. By providing a more delightful and confident purchase decision for consumers, our partners experience a significant boost in sales cycle productivity including: 5x increase in e-commerce conversion rates 10% increase in overall website transactions Reductions up to 30 days or more for in-store sales At Leap Tools we focus on tackling the most challenging machine vision problems to provide our customers the tools they need to allow their customers to have their imagination realized. Check us out at www.leaptools.com and www.roomvo.com

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