Sales Operations Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Sales Operations Specialist really do? Imagine yourself going to work with one thing on your mind: that you will be providing process support to sales and client teams, leadership, and other internal operations teams by assisting them in navigating the company’s internal sales processes.

As a Sales Operations Specialist, you will:

• Support opportunity pipeline management, sales reporting and analysis for leadership, and process support for teams within the Client organization;

• Monitor and track activities from identifying leads to closing opportunities;

• Manage administrative requirements related to the sales process, including ad hoc tasks that may be needed for the activity;

• Support the team in coordinating with different internal stakeholders, scaling current operations, and reporting on business metrics;

• Work closely with relevant teams to identify risks on actual revenue and forecasts;

• Maintain data integrity related to pricing, bookings, and contracts;

• Work closely with the Sales Enablement team to verify sales performance reports and assist in product or sales process training rollout;

• Be knowledgeable about different deal stages and service lines;

• Be familiar with and administer supporting enablement tools and processes like Oracle and ContractPodAi; and

• Regularly review deals and activities with internal partners and ensure processes and policies are compiled within a timely manner.

Do you have what it takes to become a Sales Operations Specialist?

Requirements:

• At least 1 year administrative experience

• Must be highly organized and proficient in writing

• High level of accuracy and attention to detail

• Advanced MS Office skills or Google Suite (Salesforce experience is a plus)

• Ability to work independently as well as part of a global team

• Passionate about sales and building strong client relationships

• Self-driven, analytical, and a problem solver

• Excellent written and verbal communication with internal partners

• Proactive communication style ensuring timely responses

• Ability to multitask, prioritize, and project manage

• Enthusiasm about continuous improvement and collaboration

• Openness and ability to work on a U.S. time zone shift
   

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

“Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.”

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.