Sales Operations Analyst - Change Management/Sales Processes

Posted 8 Days Ago
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Capital, SD
3-5 Years Experience
Fintech
The Role
The Sales Operations Analyst will enhance sales processes and workflows, collaborate across departments, manage CRM systems, and provide training to sales teams. They will also assist in developing sales materials, coordinate campaigns, and identify opportunities for process improvements.
Summary Generated by Built In

 

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.  

 

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships. 

 

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). 

 

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com. 

 

Responsibilities:

  • Assist in designing, documenting, and improving sales processes and workflows to enhance efficiency and streamline operations.

  • Collaborate with cross-functional teams to ensure seamless handoffs and alignment between sales, marketing, and operations.

  • Support the implementation and ongoing management of CRM systems and other sales-related technologies.

  • Provide training and guidance to sales teams on how to effectively utilize technology tools to optimize their activities.

  • Help ensure that sales teams have the necessary tools and resources to effectively engage with prospects and clients.

  • Assist in the development and maintenance of sales collateral, presentations, and training materials to enable the sales team's success.

  • Act as a liaison between sales and other departments, facilitating communication and knowledge sharing to support a cohesive approach to business development.

  • Assist in coordinating integrated campaigns and initiatives that align with sales strategies.

  • Assist with administrative tasks, including scheduling meetings, preparing meeting materials, and maintaining documentation related to sales operations.

  • Identify opportunities for process improvements and efficiencies based on industry best practices and data analysis.

  • Collaborate with the Sales Operations Lead to implement changes and monitor their effectiveness.


 Qualifications:

  • Bachelor’s degree in Business, Finance, or a related field.

  • 1 – 3 years of experience in sales operations or a related role, preferably within the banking industry with exposure to both B2B and B2C environments.

  • Excellent organizational skills with the ability to manage multiple tasks and priorities.

  • Strong solutioning skills with focus on identifying root causes and driving issues to permanent resolution.

  • Strong interpersonal and communication skills to collaborate effectively across teams.

  • Experience with CRM systems such as Salesforce and proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).

  • Eagerness to learn, adapt, and contribute to a collaborative team environment.

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer. 

Top Skills

Salesforce
The Company
HQ: Dallas, TX
2,100 Employees
On-site Workplace
Year Founded: 1998

What We Do

Our expert bankers are committed to helping your business build and grow. Equipped with experience-based insights and a proven record of implementing custom solutions for clients, we can help you with a suite of business lending, investing and financial management services that see you through every step of the way.

Our client-centric culture thrives because we attract, develop and engage the most experienced and diverse experts in their fields. Over the years, we've developed a supportive culture that values collaboration, rewards performance and respects the well-being of its team members. We know our people are our greatest asset, so we give them the resources and support they need to be successful. Our personal approach has enabled us to deliver exceptional value for our clients for more than two decades — an achievement we’re proud to continue.

Explore a career at Texas Capital Bank: https://www.texascapitalbank.com/who-we-are/careers

Texas Capital Bank is a wholly owned subsidiary of Texas Capital Bancshares, Inc. (NASDAQ®: TCBI). For more information, please visit www.texascapitalbank.com. Member FDIC. NASDAQ®: TCBI. Equal Housing Lender.

Texas Capital Bank and its subsidiaries are equal opportunity employers and do not discriminate on the basis of any protected trait including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status. Please view our EEO Policy to learn more: https://www.texascapitalbank.com/equal-employment-opportunity-policy

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