Sales Operations Analyst

 About Roo

Happy vets make for happy pets. 

Roo is on a mission to create a world of increased opportunity, professional empowerment, and improved animal care for animal hospitals and veterinarian professionals. By connecting hospitals in need with professionals with a new groundbreaking platform, our goal is to optimize hospital talent staffing and improve quality of life for veterinarians, all while giving pets a chance to have access to safe, high-quality care.

Over the next decade, Roo will unlock millions in economic opportunities, improve quality of life for tens of thousands of veterinarians, and facilitate millions of hours of pet care. We've been growing tremendously since launching in early 2019 and now seeing even more traction as we scale up fast.

What We Do

Roo (www.roo.vet) has created the first B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology, with opportunities to expand and offer more opportunities for both our demand & supply of users. 

Our dynamic platform enables hospitals to fulfill personnel needs in real time, while allowing high-quality veterinary professionals to secure work at the click of a button. Beyond the platform, Roo represents a growing opportunity to help hospitals meet all-things staffing, and a growing community of resilient vet industry professionals who value flexibility and work-life balance, in addition to providing the best possible outcomes for clients and their pets.

Our aim is to combine experienced healthcare expertise with Silicon Valley talent to shake up this industry and change the way veterinarians and hospitals work!

About the Role

Roo is seeking a highly motivated Marketplace Growth Analyst to play a key role in building, optimizing, and analyzing the internal infrastructure for generating revenue within our GTM plan. The Sales Operations Analyst supports our team in delivering strategic insights to the GTM team through reporting and analytics. The ideal candidate prides themselves on project ownership and is a self-starter. They should feel comfortable operating in an area of gray in a startup environment. The ideal candidate has excellent analytical skills, and has ideally worked in a marketplace or SaaS business supporting sales, marketing or customer success in the past. 

This role reports directly to the SVP Marketplace and may operate on a fully remote basis. However, occasional travel into markets or to our SF HQ Office for meetings and team events is required.

Your Responsibilities

• As the Sales Operations Analyst, you will partner with our Marketplace leadership, as well as cross functional teams, on multiple initiatives that will accelerate Roo’s growth.
• Territory Design - assist in the development and optimization of sales territories to maximize revenue potential.
• Analyze market data, customer segmentation, and sales performance metrics to define territory assignments and sales quotas.
• Collaborate with sales and marketing teams to ensure proper coverage and alignment with strategic objectives.
• Incentive Compensation Design and Administration
• Support the design, implementation and administration of sales compensation plans.
• Analyze sales performance metrics and provide recommendations for incentive structures to drive desired sales behaviors.
• Construct reports to monitor and measure commissions and progress to budget.
• Analyze revenue and CRM data to identify trends, patterns, and opportunities for growth.
• Develop and maintain revenue reports and metrics to track performance.
• Assist in revenue forecasting, budgeting, and goal setting.
• Support the implementation and maintenance of revenue management tools and systems.
• Conduct regular audits to ensure data accuracy and compliance.
• Provide insights and recommendations to improve revenue generation and operational efficiency.
• Participate in cross-functional projects to drive revenue growth and profitability.
• Stay informed about industry trends and best practices in revenue operations.
• Partner with data team to size market demand and supply opportunities, and measure ROI.
• Prepare ad hoc analysis & participate on related projects as needed.

Your Qualifications

• Bachelor's degree in Business, Finance, or a related field.
• Proven experience in revenue operations, financial analysis, or a related role within a digital marketplace or SaaS company.
• Strong analytical and problem-solving skills.
• Proficiency in CRM systems, financial modeling, and data analysis tools (SQL, Mode, Snowflake, HubSpot or similar).
• Excellent communication and collaboration skills.
• Detail-oriented with a focus on accuracy and data integrity.
• Ability to work independently and manage multiple projects simultaneously.
• Knowledge of revenue recognition principles and practices.
• Advanced Excel skills and familiarity with ERP systems.
• Certification in revenue operations or relevant fields is a plus.

Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun!

We have diverse, passionate & driven team members from a variety of backgrounds.

For permanent, full time employees, we offer:

- Accelerated growth & learning potential.

- Stipends for home office setup, continuing education, and monthly wellness.

- Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional

premium buy up plans.

- 401K

- Unlimited Paid Time Off.

- Paid Maternity/Paternity and reproductive care leave.

- Gifts on your birthday & anniversary.

- Opportunity for domestic travel, including for regional team building events.

Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.

We believe in diversity of experience and background, and understand that your individual experience may not check every box. We still encourage you to apply even if you are not confident in every expectation listed.

Ready to join the Roo-volution?!