Sales Operations Analyst/ Sales Support Specialist

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security
ecosystem. That's mission-critical communications devices and networks, AI-powered video security &access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Job Description

Our business is ever evolving because of new acquisitions and digital transformation efforts. To support our growing business and our Sales staff, we are looking for proactive, self-starting Sales Support Analyst.

Key Roles &Responsibilities:

• Supports Sales leadership in Forecasting& Quotas

• Create & maintain standard reports& Dashboards for sales leadership team to monitor the sales activity and performance.

• Consolidate and track sales key performance indicators such as new Business, pipeline health, orders, revenues, margin performance, backlog momentum etc for reporting purposes

• Maintain and audit account assignments and territory accuracy in Salesforce

• Analyse and clean data in the system by understanding of `where are we now`, `where do we want to go` and `how can we get there`

• Create and maintain standard operating procedures, common sales FAQ documentation

• Supports Commissions team with analyzing commissions disputes

• Adopt a creative, free-thinking, and customer-centric approach to problem-solving.

• Main point of contact for the Sales team needing assistance and be a connection point to subject matter experts across the organization.

• High-proficiency, hands-on knowledge in sales tool support including quoting, account​ set-up and order status areas and the ability to guide others.

Basic Requirements

• 5+ years in a similar role

• An understanding of the sales lifecycle and high proficiency with sales / CRM tools (ex. Salesforce).

• Detail-oriented with strong organizational skills to manage multiple priorities and ambiguous information.

• Hands-on experience with Salesforce CRM software is highly preferred

• High emotional intelligence, empathy and resilience to change.

• Work under pressure and meet tight deadlines, contributing to the success of the sales

• team.

• Bachelor's degree or equivalent in Marketing, Communications, Business Administration or related field experience preferred.

• Have a near native language English writing and speaking skills.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanYes

CompanyMotorola Solutions Portugal, Lda

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].