Sales Operations Analyst (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

The Sales Operations Analyst is responsible for supporting the Sales and Growth teams by analyzing data, streamlining processes, and optimizing sales performance. The Sales Operations Analyst will gather and interpret sales metrics, manage CRM system, provide insights to enhance decision-making, and ensure efficient sales operations. This person will create dynamic Power BI dashboards, assisting with sales reporting, and presenting to senior leadership. This role often involves collaboration with various departments to drive sales strategies and improve overall productivity.

This role will play a crucial role in supporting the sales team by providing insightful data analysis, creating dynamic Power BI dashboards, and assisting with sales reporting.

Sponsorship is not available.

Why you want to work on this team:

• This is a fun, outgoing group that values teamwork and aims for the same level of success in everything that they do.
• You will have the opportunity to work with different groups within the organization daily.

To be qualified for this position you:

• Have 3-5 years related experience with a Bachelor's degree; or equivalent experience in sales or revenue operations to include business administration, business analytics, finance, or a related field.
• Have work experience in some or all of the following fields a plus:
  • Healthcare technology
  • Technology
  • SaaS
• Have proficiency in Salesforce, Power BI and Microsoft Excel with experience in creating complex reports and dashboards.
• Strong analytical skills with the ability to interpret data and draw actionable insights.
• Detail-oriented with a focus on data accuracy and quality.
• Experience with CRM systems (e.g., Salesforce)

You will set yourself apart with:

• Previous healthcare technology experience.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Power BI and/or data analytic certifications

You will be:

• Supporting, working and providing data or inputs for executive/senior level associates as well as preparing for board meetings.
• Developing and maintaining Power BI dashboards to provide real-time insights into sales performance, pipeline metrics, and other key performance indicators.
• Collaborate with cross-functional teams to gather requirements and translate them into actionable reporting solutions.
• Assist in the creation and maintenance of sales reports, analyzing data trends, and identifying areas for improvement
• Provide support for sales forecasting, territory planning, and quota setting processes.
• Conduct data validation and ensure data accuracy within the CRM system.
• Assist with optimization of sales processes and tools to improve efficiency and effectiveness.
• Provide support to sales team on CRM usage and reporting capabilities.

Availity culture and benefits:

• Availity is a certified "Great Place to Work", a "Best Workplaces for Technology Companies", a "Best Workplaces for Women" and a "Best Workplaces for Millennials"!
• Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. "AvaiLadies", "Beyond Black", "HOLA", "Availity Pride", "VetAvaility" a Young Professionals Group and "She Can Code IT" a group for women in tech are some of the groups you can get involved in.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps in process:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process

Interview process:

• Recruiter resume review
• Manager resume review
• Recruiter Video Interview (Recorded)
• Panel Video Interview
• Final Video Interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers