At LexisNexis, we’re more than a legal and professional services company — we’re a team of thinkers, doers, and problem solvers. With 11,800 colleagues in over 150 countries, we’re using cutting-edge technology, including AI, to power real change in the legal and compliance industries.
About the roleWe are seeking a Sales Operations Analyst to provide operational support to the New Zealand Sales team and the growing Regulatory Compliance (RC) business across Australia, New Zealand, and the UK. This is a hands-on, delivery-focused role suited to a mid-level Sales Operations or Business Analyst professional who thrives on bringing structure, reinforcing process discipline, and driving the adoption of tools and technologies.
The role supports two key areas:
- New Zealand Sales Operations
- Regulatory Compliance (RC) sales framework across AU/NZ/UK
You will act as a key operational partner, helping to improve sales effectiveness, maintain process consistency, and support business growth across regions.
Responsibilities- Support New Zealand sales operations, including cadence, pipeline hygiene, and process adherence
- Act as the NZ operational representative within Pacific Sales Operations
- Map and document sales processes and identify alignment gaps across AU/NZ/UK
- Introduce structure, definitions, and operating frameworks for the growing RC business
- Reinforce Salesforce usage, data quality, and reporting accuracy
- Support rollout and adoption of sales tools and technology initiatives
- Provide support for technology changes and migrations
- Assist with Excel-based sales tools and calculators as required
- Build strong relationships with stakeholders and support prioritisation of activities
- AI Fluency: Drive AI and technology adoption by promoting AI fluency, sharing best practices, evaluating tools, and partnering with business, IT, and leadership to enable effective change. Improve productivity and workflows by identifying and implementing AI, automation, analytics, and digital solutions that enhance decision making, customer experience, and operational efficiency.
- 3–5 years’ experience in Sales Operations or Business Analysis
- Strong Salesforce user (pipeline management, reporting, process discipline)
- Experience working with sales stakeholders
- Ability to influence without authority
- Demonstrated ability to bring structure to evolving teams
- Strong Excel capability
- Experience supporting multi-country teams
- Exposure to sales technology or AI adoption initiatives
- Process mapping or SOP development experience
- Proactive, accountable, and delivery-focused
- Resilient and adaptable in a high-change environment
- Strong communicator with stakeholder engagement skills
- Curious and solutions-oriented
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. This role operates in a hybrid working model, with an expectation of approximately two days per week in the office. Flexibility is required to support global stakeholders across UK and US time zones, with time in lieu supported.
Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Employee Assistance Program
- Benefits for you and your family
- Access to learning and development resources
- Global discounts and free wellbeing & learning classes
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- 3-5 years' experience in Sales Operations or Business Analysis
- Strong Salesforce user (pipeline management, reporting, process discipline)
- Experience working with sales stakeholders
- Ability to influence without authority
- Demonstrated ability to bring structure to evolving teams
- Strong Excel capability
- Experience supporting multi-country teams
- Exposure to sales technology or AI adoption initiatives
- Process mapping or SOP development experience
LexisNexis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LexisNexis and has not been reviewed or approved by LexisNexis.
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Healthcare Strength — Healthcare options are often described as comprehensive, spanning medical, dental, and vision coverage alongside life and disability protection. Wellbeing programming such as wellness initiatives and fitness support is also positioned as part of the overall package.
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Retirement Support — Retirement benefits are repeatedly framed as a meaningful component of total rewards through 401(k) matching and access to stock purchase opportunities. Performance bonuses and charitable matching are also included as financial-support features within the broader rewards mix.
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Leave & Time Off Breadth — Time-off offerings are portrayed as broad, including PTO, paid holidays, sick leave, and paid volunteer time. Flexible work arrangements, including remote options and flexible hours, further strengthen the overall rewards experience.
LexisNexis Insights
What We Do
LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets, monitoring their brands and competition, and in mitigating business risk. We collaborate with universities to educate students, and we support nation-building with governments and courts by making laws accessible and strengthening legal infrastructures. We partner with leading global associations and customers to collect evidence against war criminals and provide tools to combat human trafficking. LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.
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