Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Support commercial excellence and client success as a key member of our Sales Operations team at Thermo Fisher Scientific. You'll coordinate cross-functional processes to ensure thorough execution of contract proposals, budget modifications, and client deliverables while supporting our mission of enabling customers to make the world healthier, cleaner and safer. Work with global teams to analyze client requirements, determine optimal resource allocation, and deliver high-value solutions within required timelines. Apply analytical skills and financial knowledge to develop compelling proposals that reflect our value proposition and support business growth.
Position Summary
The Sales Operations Analyst II plays a critical role in delivering scalable, insight-driven analytics to support commercial decision-making for sales teams.
This role partners closely with sales reps to answer daily questions, prepare business reviews, and provides our customers with details about their orders. The ideal candidate combines strong technical skills with business acumen, moving beyond reporting to drive measurable business impact through structured analysis and storytelling. This position will have to be flexible to work the US hours.
Key Responsibilities
Analytics & Insight Generation
- Analyze commercial, customer, and revenue data to identify trends, opportunities, and performance drivers
- Translate ambiguous business questions into structured analytical approaches and actionable insights
- Support performance measurement, forecasting, and business planning initiatives
Reporting & Visualization
- Design, build, and maintain dashboards and reporting solutions (Power BI)
- Ensure consistency and standardization of metrics across reporting environments
- Deliver executive-ready visualizations and insights
Data Management & Quality
- Partner with data engineering teams to ensure data availability and integrity
- Contribute to scalable, reusable datasets and analytics frameworks
Stakeholder Partnership
- Act as a trusted analytical partner to sales and commercial leaders
- Communicate insights clearly to both technical and non-technical audiences
Continuous Improvement & Automation
- Identify opportunities to automate reporting and improve workflows
- Apply structured problem-solving and PPI methodologies to improve processes
- Evolve analytics from descriptive to diagnostic and prescriptive insights
Day-to-Day Activities
- Build and maintain recurring dashboards (daily/weekly/monthly reporting)
- Conduct ad hoc analyses to support commercial decision-making
- Collaborate with cross-functional stakeholders on analytics needs
- Monitor performance metrics and refine definitions as business needs evolve
Required Qualifications
- 4+ years of experience in data analytics or commercial analytics
- Strong proficiency in:
- SQL (joins, CTEs, transformations)
- Power BI (DAX, Power Query, dashboard design)
- Cognos (Report Studio)
- Advanced Excel skills
- Experience working with CRM systems (e.g., Salesforce)
- Strong communication and stakeholder management skills
Key Competencies
- Analytical thinking and problem-solving
- Data storytelling and visualization
- Intellectual curiosity and ownership
- Ability to work with ambiguity and deliver at pace
Education
- Bachelor’s degree in Analytics, Business, Statistics, Economics, Computer Science, or related field
At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Skills Required
- 4+ years of experience in data analytics or commercial analytics
- Strong proficiency in SQL
- Strong proficiency in Power BI
- Strong proficiency in Cognos
- Advanced Excel skills
- Experience working with CRM systems
- Strong communication and stakeholder management skills
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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